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June 2024 by Duane Ready
Stetson is an awesome asset to Lowes.
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June 2024 by Cody Raines
Something happened with my online pickup order where it didn't go through their system so they just cancelled it out so I could pick my own items at the store. I ended up just going home and ordering it all again for delivery. Delivery was great.
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June 2024 by Kelsey Bascom
Hard to find someone to help. Only have self check, but can't give gift receipts at them. Then force you to stop to show your receipt for items just paid for even though by law customers don't have to stop unless the store can prove something was stolen. I'm a law abiding citizen and buy all of my items. Do away with self check and go back to actual customer service.
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June 2024 by Ken Wertz-Turner
Monday, June 2, 2024, about noon at store number 1812, terminal 4, my rather harrowing adventure of emergency bathroom repairs, was concluded with the help of Lowe's AMAZING staff. Three days earlier, a plumber had come to do repairs and discovered the floor was rotted. So off we went for 2x4's, plywood, leveler, adhesive, linoleum, and screws. Vicki helped us that time. She was so kind and patient even with the throng of people in and out the pro door. She made a very busy time for her, obviously, seem like , for that moment, we were the most important customers she had ...as I am certain she does for everyone. Then Saturday, the lady whose bathroom is being repaired, saw a blue paint on the mis-tint shelf. Sharrell even climbed down off one of those enormous, movable staircases to answer questions and direct us to caulking. We did not get the paint, because it "just might be to dark." Naya was running the self-checkout and greeted us and made sure to offer us all the best in our project. Her bubbly spirit helped us jump into the project optimistically. And it worked.
Today, the lady called to ask if I would go back and ask if Lowe's could make that cheaper can of paint lighter. Well, we were very fortunate that Anthony was mixing paint and asked if we needed any help. He explained, professionally , but with a hint of humor how this can of paint could be lightened and then walked me back to find a quart of exactly Bright White Eggshell that could be mixed and create the perfect pale blue. His time and attention to detail- he checked the cans repeatedly to ensure they would be exactly the same paint finish- was something rarely found in customer service these days. Anthony YOU ROCK!! Then Aaron checked us out with his always customer service oriented way, and we were off to Finally Finish This Bathroom. Thank you all. Thank you Lowe's for hiring such exceptional , dare I say , super heroes of home improvement? You made a stressful, sweaty, dirty job- easy.
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June 2024 by Johanna Taylor
Great customer service from Raymond delivering the stove. He deserves to get the grill!! He gave me helpful information amd support. A heads up phone call when you're on your way the day of delivery would give you five stars. Thanks for being patient while I put up my pets.
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May 2024 by Franklin
I bought another refregerator, this is the 3rd. The first 2 i bought 20 years ago from Lowe's and both Whirlpool fridges still work great
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May 2024 by epicwolf3
Had a great experience here tonight, needing a screw and nut combo for a dirt bike clip. Was struggling myself to find the right screw but both Gabe and Luis were awesome at helping me out. Wanted to give kudos to them both.
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May 2024 by Elijah markworth
I don't like going to any Lowe's store, The customer service is terrible.
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May 2024 by Khalil Morrow
I thought when people were shopping they can look around without being harassed consistently by staff, must not be use to younger black people
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May 2024 by Jason Litzinger
Walked in and located a large item that was locked that we wanted. John immediately assisted us with unlocking the rain and getting the item. He explained the functioning of it to assure we understood and even rang us up right in the lawn mower section. I could not ask for better customer service.
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May 2024 by Brian Siefken
Bought a water filter for my refrigerator and heater/air conditioner filters. I'm a veteran and got a 10% discount.
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May 2024 by Brylee Landers
I like to use their free air but the hose is leaking air now ?
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May 2024 by Tiffany Gilmore
Donna Fechner was awesome today! Thank you Donna for all your help, couldn’t have done it without you!
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May 2024 by L P
Best spot to get mulch, and yard supplies
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May 2024 by M Wade
My second favorite hardware store.