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February 2024 by jac91862
Lolly’s Hallmark used to be my go-to Hallmark store several times a year until my last visit. In early December, 2023, I purchased a birthday gift (Vera Bradley wallet) along with several other cards and items. The birthday gift I purchased didn’t work out for the recipient so I took it back to Lolly’s to exchange it. I couldn’t find the receipt but I did have my credit card receipt. I wasn’t asking for a refund, only store credit. The item still had the tag on it (I did cut off the small area where the price was printed) along with all tissue wrapping and foam in the wider sections. The owner told me they don’t allow any returns or exchanges without a receipt because they “don’t know if I had a coupon or other discount, or if I even bought it at their store.” When I told her I had my credit card receipt that showed my total purchase on that day (over $200.00), I was told that my “credit card receipt didn’t prove I bought that particular item on that day or even at that store.” The worst part of the interaction was the owner’s rudeness and willingness to call me a liar and a thief in front of other customers. I would rather drive to the Hallmark store in Centerra than ever spend another dollar in a store that defaults to thinking every customer is a thief, liar, or scam artist.
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December 2023 by Linda Priest
A wonderful shop filled with Christmas cheer! Love my Jim Shore snowman!
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December 2023 by Aaron Carta
This is one of my favorite stores in Northern Colorado. The story is always beautiful, they do such a great job decorating their small space and the service is always great.
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December 2023 by Chris Bierdeman
Very frustrating when I planned a trip to take my kids to the store to pick out ornaments tonight after verifying both on Google and Hallmark’s website that they were open until 6pm. I rushed to take take the kids with me right after work and got there at 5:06pm to find out they had closed at 5pm for a “Staff Holiday Party”. It’s bad enough that you close so early to begin with as 6pm is hard to make for anyone who works, but to close early for a staff party that you could easily have done after hours is ridiculous and bad business. I wanted to support our local shops but please honor your posted hours.
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December 2023 by JJ Disney
Very friendly staff. Way better than the horrible people at the FC Hallmark. Will keep going back to this one.
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April 2023 by Lucy Maxfield
This place has something for everyone
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December 2022 by Jack Spencer
Cute spot to get yo mama a card.
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June 2022 by Kay Dobbins
Really like this store. Cards, gifts, friendly
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June 2022 by Oz Alma
It's been a while but look forward to going again!
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November 2021 by Brandon Hurst
Christmas selection is very small this year. Its very sad. I come to get cards that I can't find at Wal-Mart or Walgreens and now it's as sad as anywhere else...but besides the cards, Lolly's is a very neat cutesy store for all your holiday and gifty needs for the most part
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November 2021 by George & Meg Mar
Great local shopping, lots of gifts to choose from.
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August 2021 by Brenda Ball
Love this store! It is one of the few Hallmarks left and I love coming here. The selection is amazing. The deals are great and the clearance is as well.
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July 2021 by Mark P.
Grinches hallmark. Owner was extremely rude. Went to the premiere party with unacceptable invite. Was given much attitude and was talked down to. Why shop there? Don't have to find out now. Went to Amy's in Loveland and was treated royally. They welcomed us with open arms. Bye lolly's. The lack of turnout at your exclusive party should tell you that you are naughty not nice.
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July 2021 by Sandra Larson
Lolly's is a wonderful place to shop, wide selection of very unique items! Alot of great sales also!
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July 2021 by Kimberly Bisel
Everyone there are always so polite. I wish I could shop there more often!
