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July 2024 by J Weber
Male pharmacist with dark hair, short in stature and east coast accent is rude. Don't placate to me about my prescription like I'm two years old. It's an NSAID and I've taken it before. I certainly hope you're this thorough and persistent about adverse reactions when you perform medical procedures out of your pharmacy that kill and maim people.
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June 2024 by Hailey Clark
Please don't use this pharmacy. It seems like every time I go, there's an issue. They told me my prescription would be ready on a certain day at a certain time, so I went to pick it up and they tell me they're out of stock, that it won't be ready for THREE more days. I went to the dr 5 DAYS AGO and still no prescription. Baby is having to suffer longer because they don't do their job. Worst pharmacy ever. I wish I could give ZERO stars.
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May 2024 by Italy Rodriguez
The staff is knowledgeable, patient, and efficient!
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March 2024 by Lexie Larkins
I was a pharmacy technician for 3 years and know the systems pretty well. I am very patient when it come to pharmacies and waiting but these technicians are not friendly and very rude. I have had nothing but issues getting prescriptions filled or even put into process. I understand wait times but multiple times I'm told 30 min while waiting in the store and come back 45min later just to get told it'll be another hour. Or they don't receive the prescriptions and tell me it takes 4 hours for a fax to come through and to call back. Then my provider calls them in and they tell me that they won't check them for me to make sure it's been received before my provider is closed. I use them because they contract with my insurance but now multiple times I have had them RE fax my prescriptions to CVS and they get them done within the next hour. And I pay out of pocket. The customer service is horrible and they do not care to work to make sure their patients are taken care of. I've been in this field (during the pandemic) and get how busy and stressful it can be but the service they give at this location is unacceptable.
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March 2024 by Nicholas
Don't waste your time trying to get a prescription here. Everyone I have talked to in the last 8 months of going here has been extremely rude and unprofessional. Orders are never found after being sent in 2 or 3 times. Several times I've been told it will be ready to come in at a certain time, just to show up and be told that maybe tomorrow it will be ready. Have asked to speak to the pharmacist and told he's unavailable or refuses to take calls.
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March 2024 by Jennifer Wenning
I am a provider and prescribe medications regularly. I am deeply unsatisfied by the care my patients receive at this pharmacy. I am often told by my patients that my faxes are not received and when I call they mysteriously find them after several days of delayed treatment. On a patient in particular recently I faxed the same medication order twice and the pharmacy told the patient that they couldn't find it and said they would not contact me to get the correct prescription information. I then called today (surprise, during their lunch hour) and left a message with all the prescription information. The patient called a few hours later to see if they got my message and he was told that it would take them a week to review messages. That is ABSOLUTELY NOT OK and I promptly sent my prescription to a different pharmacy. I used to trust this pharmacy and even used them for myself, but no longer. I will encourage my patients to find other options than this King Soopers location.
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March 2024 by Chris Downes
The last 2 times I went in to pick up my prescription it hasn't been ready. They tell me to come back in a day or 2. This time I was told they probably used mine to fill someone else's, because they didn't have enough. No explanation as to why they would tell us both it's ready if they don't have enough.
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March 2024 by Marcie Montoya
Looks like I'm late to this party! My dentist personally called in a prescription twice. Talked to a person both times. Yet I wait in line twice to be told they have nothing for me. I go back to the clinic and he tells me face to face he has called twice. So I call the pharmacy from the clinic and am told they have nothing there or at any other KS and there is nothing in voicemail. Y'all need to get your act together. I actually told the dental clinic to refer people to any other pharmacy but that one!
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March 2024 by Jessi Studebaker
I called the King Scoopers Pharmacy department multiple times to attempt to return their calls back to them. Waited on hold over 20 minutes with the first attempt just to get disconnected and unable to get my call through. Called 3 more times to get through & finally, when the staff does answer they immediately place the call on hold for additional long wait times without any discussion of what the call is about to acknowledge the caller. If I could give 0 stars I would. Customer service is lack luster at best.
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March 2024 by Stephany Swadener
Worst pharmacy to go to. Every single time I get prescribed anything, the pharmacy NEVER seems to have it ready. The staff always states they dont have the order yet, even though I've confirmed countless times that the doctor has indeed sent the order in. I have also been informed by other doctors that the pharmacy will tell their patients they dont have an order in when they dont have enough in stock. Very Unprofessional. Recommend that you select a different pharmacy until they can get better procedures in place.
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March 2024 by Patricia Roadcap
Honestly I have always had good experiences here. Have filled scrips for years here. It is a very busy pharmacy perhaps because their prices for out of pocket are the best in town. That’s why I use them. The other day I was filling a scrip and was telling the associate that it was supposed to be filled for 90 not 30 days. The pharmacist, Michael, came over and said no problem he would get it corrected while I shopped and he even went to the trouble to get me a great deal with their prescription discount!
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January 2024 by Randy Hernandez
Close this location down and start over ?The wait time and customer service is ridiculous? If you love wasting your time this is the perfect place for you. There are better options throughout Greeley. Avoid this location off West 10th street
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October 2023 by Ashley Chavez
I just wanna thank the pharmacist for being amazing at what they do! It’s been super busy there these last couple of days- but somehow they manage to do it! Micheal is great, making sure we understand what medication we are getting and making sure we get the right medication. Thanks for all that you do!
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October 2023 by Brittney King
Walked up and the staff was talking to each other and laughing and no one even acknowledged me initially. One lady /pharmacist named Samantha finally did, in an annoyed tone. I think she said someone would be with me in a minute but I could hardly hear and she went back to talking and laughing with her staff. This was my first time using this pharmacy, and they acted like it was an inconvenience that there was a customer they needed to help. I had been in a bad car crash and needed the prescription from the ER sent here and I felt like an inconvenience the entire time. Samantha had to sign off on something and wouldn’t even make eye contact with me before turning away. I will not be back.
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October 2023 by RJ RJ
I feel bad for the people that fill their prescriptions here every time I've had to pick up a rx here there's a problem their out of stock or they don't have authorization from insurance. Last week the line was almost to the entrance. They're closed Sunday hope you don't run out Saturday night you'll have to wait till Monday
