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February 2024 by Michael Vigil
Employee gave me an oxygen sensor that did not fit my vehicle and the store refused to accept a return. They do not disclose that these parts are not refundable until after they're purchased. Highly unprofessional.
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February 2024 by Tammy Claunts
The female worker was very unprofessional and rude.
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February 2024 by Anna Greenawalt
Excellent customer service, helped install my wipers in the rain!
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February 2024 by Hannah Harris
My car wouldn’t start yesterday at work. I contacted my fiancé, who came to this establishment and bought a new battery for my car, prepared to change the battery. I got a jump, made it home, and without installing the newly purchased battery, we learned it was a faulty connection issue. The business would not return the unused battery within 12 hours of purchase, and at the time of purchase did not disclose that this product was not returnable, nor is this information public in the battery section of the store, or on the receipt or packaging of the battery. Manager Anna was not understanding or helpful in interacting with us. Horrible customer service and general store policy to not take care of customers.
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December 2023 by Guy Aragon
Wish I would have started shopping here long ago! I do all my own repairs and upgrades on 4 vehicles , so I have purchased many parts from auto stores. You might get some perks here and there. My first purchase at Advanced Auto I received 85 cents off fuel and I have nonstop perks bucks to use in store. Won't shop anywhere else.
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November 2023 by Jackie Boyd
I need to know two sensor for a Hyundai Electra that didn't have the part in stock and wouldn't be able to get it until the next day
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October 2023 by Lexie R
Terrible service from the main manager. My husband attempted to return unopened and unused spark plugs and the manager refused to honor the store policy saying they were considered electrical items. I contacted the main store who told me this was not the case and the store on 23rd took my return easily no questions asked. I am not sure why they have a manger who is rude and doesn’t even know her own store policies. I do want to give a thank you to the other gentleman working who also pointed my husband in the direction of the 23rd store as they even knew their manager was incorrect. Overall terrible customer service from the manager.
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August 2023 by Leroy Ewing
I was looking for a fuel pump for my Nova talk to ann she is Awesome. She is great help ?
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August 2023 by Alice Kelly
About average. Nice ppl
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July 2023 by Ali Hermetz
Is listed by UPS as a UPS Access Point, and when you Google this address, it says there is a UPS Access Point at this location, but they rejected my UPS Access Point package resulting in my package being sent straight back to the sender and I lost the extra money I spent on shipping.
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March 2023 by David Herrera
Its not so busy and good customer care.
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December 2022 by B Greene
What a horrible place of business. Ordered a part and got the run around for two days then told I didn’t order to the day before. Horrible service.
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December 2022 by Suzi Brown-Evans
Nice clerk's, clean shop and a great supply.
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September 2022 by Catherine Rayburn
I have been in here twice now and both times the poor gentleman "helping" I don't think would be able to find the door on a vehicle. Came in looking for a side mirror component replacement and after only pulling up rear view mirros he tells me I can only order the entire side mirror assembly. I left and went to a location where the employees know what they are doing.
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September 2022 by Rey Gue
Allyssa deserves a raises! Best customer support, best manger always helped me find something for my cars or in the store
