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February 2024 by Thomas Smith
Friendly sales team who took the time to show me a few watches while I decided which one to purchase.
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February 2024 by Sue Dalton
Holly and the staff at Zales in Grand Jct CO were so great! They took time to answer all my questions and help me find the perfect ring. I highly recommend them.
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February 2024 by Jennifer Kirkland
Holly is a fantastic salesperson! She beeped me find the perfect item I needed in my price range. Thank you for making the experience enjoyable!
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December 2023 by Brian Beck
Megan, was extremely helpful and nice. She showed me every item I wanted a close look at and even brought 2 of them together so I could make my final decision. She is an asset to this store.
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September 2023 by Lauren Pedersen
The Grand Junction Mesa Mall Zales is the best location I have been to, they are thorough and helpful. The jeweler they use is better than any of the others I have been to, excellent work!
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September 2023 by cynthia castro
100% recommend coming here! She attended me with such kindness and had so much patience throughout the whole process! Thank you so so much !
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July 2023 by Shamra Hubbard
We absolutely loved our service at Zales today. They were so patient and answered all my questions.
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May 2023 by John Elliott
Fantastic jewelry store! The employees were so nice and they cleaned up a ring completely for free!
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April 2023 by Denise Kenney
l highly recommend zales in Mesa Mall!! The employees treat me like I'm VIP. They always listen to my concern or issues and come up with a solution that makes me happy as the customer. I only shop there for my jewelry and always will!
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April 2023 by Brittney Rollins
Holly was so helpful and patient and professional with us and helped us pick out the perfect band! Very knowledgeable and gave great advice. Highly highly recommend
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April 2023 by Andrea Boyle
I just had my wedding band of almost 28 years sent in for repair. They did an amazing job in restoring my band! Thank you!
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March 2023 by Justin Johnson
I really enjoyed my experience here it was very welcoming and the ladies were very helpful
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March 2023 by Mr. Kelly C (Hex Moon)
Amazing place! They were so kind and professional, and they resized the ring perfectly.
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February 2023 by Leanna H.
I had my ring fixed and was supposed to pay $132.58 for ONLY fixing the ring. However when I got my receipt it showed 2 separate amounts 1 for $59.99 Clean and Polish and and 2nd amount Tighten Stones $72.59. I have a life time warranty for cleaning!!!!!!! it was from assoc#1027379. RIPPED ME OFF! How someone can do this is unbelievable! I tried to call and I call and I call to get this sorted out and reversed and no one picks up. Now I might have to go do a charge back on that specific amount! GROSS stay away from this ZALES at all cost! Who in their right mind would EVER pay $60 for cleaning a ring especial when it is FREE! The associate NEVER mentioned anything about $60 cleaning! I will leave this review up until I am contacted and refunded my money for such a sleazy rip off on ZALES PART!
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February 2023 by Landon Law
I feel so bad for Mountain Time repair, since they have to pick up the slack of Zales. I was gifted a watch for Christmas and went to Zales cause that is where I found it with my boyfriend.I asked them to set the correct time and dates and they didn't know how. it's a watch they CARRY!!!! I was told to look up the manual online and they "can't learn about every watch they carry." I was even more shocked that they had 4 employees chating and not busy with anyone else. Would have been a great opportunity to learn and keep a customer.I was not going to post a review until I had my watch fixed somewhere else and the gentleman expressed his frustration that it happenes all the time.I give 2 stars since they fixed the link size. I was too embarressed to have them add a link after they removed some since they seemed annoyed to do so.Go to Mountain Time watch repair for any watch services!! Dennis is great!
