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January 2024 by Cheyanne Gentry
Everyone at this location is so friendly! They are very helpful and obviously well trained. I highly recommend opening an account at Canvas Credit Union in Grand Junction, Colorado.
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December 2023 by steven manzanares
This bank is absolutely the worst bank that I've ever dealt with, The only good thing about it was the teller on the inside, the one in the drive-through.needs a new profession
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November 2023 by Merrideth Sieckert
We have been banking at this credit union for 25 years! That statement alone says everything! Familiar and friendly faces with great customer service!
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October 2023 by Lorena M
Worst bank experience ever, wish it never did the merger; I will never recommend it to any family, friends, or anyone else. I can’t believe how much the rip people off. Specifically how much they have ripped me off
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September 2023 by Robert Luque
Ever since they switched from Colorado Rockies federal credit union I’ve had nothing but issues with canvas credit union, I have to start documenting and taking screen shots of my account cause I feel they are taking double amount of money when a transaction is done pending even though it showed that it had been taking out of my current balance already !!! It takes it out again after the pending went through and then the format will change like my current balance was my previous balance, makes no sense !!!
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September 2023 by Ondrea Pettis
TERRIBLE BANK, they took over the bank I had been with for 15+ years. I called customer service (which is no longer local) and come to find out after paying for new checks (design I wanted), I was given the wrong acct #. So I called again and they ordered me their ugly checks for free. FF a month later the check’s finally came and not only is my husbands name not there but they also have my maiden name and I’ve been married 10+ years!!! I’m not calling again and waiting another month for checks that might (if I’m lucky) be correct. Sad but time to take my business elsewhere!!
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August 2023 by Daniel Mages
Wouldn't recommend banking with canvas. They are constantly changing their mobile banking. Went in to get a loan and the loan officer did not even get the loan amount correct or the payment schedule corect. I was with Western Rockies Federal Credit Union for over 25 years loved the customer service even as a kid and always enjoyed going there. Id give Canvas -4 stars if I could. Dont waste your time with them.
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July 2023 by Marcia Purdy
Extremely poor on-line service. Long waits when calling. Totally lousy customer service.Oh how I miss Western Rockies Federal Credit Union
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July 2023 by Michael Olson
Just took out a second loan from this credit union. Tabetha was very helpful and professional. Very competitive rates. I bank at a large national bank for business and personal banking but always come to this branch for personal and auto loans as I receive much better care and service here. Feel more like a person than an algorithm.
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July 2023 by Sherri Bunn
I'm from Ohio and had excellent service, no issues in GJ Co.
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May 2023 by Jenn Jen
Really miss Western Rockies Credit Union, currently looking at other credit unions. Bummed about a few policy changes. They also discontinued their coin counting capability.
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April 2023 by Sen Lee
My friend's father financed a vehicle with Western Rockies before they transferred to Canvas. He passed away owing $14k for a Chevy Suburban. His son offered Kelly Blue Book at $10k to keep the car but the manager refused and wanted the full $14k. He surrendered the car and Canvas picked it up.9 months since his father died he gets a letter stating they sold the car for $8500 Canvas sent the son a notice the estate owes $660. Canvas said $800 was to pick up the car and transport it to Denver.Please beware of this institution.
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February 2023 by T K
Irritated that there’s a $4 check cashing fee for non members even if the person who wrote the check has an account there. Plus, you have to go into the bank. Any other bank you can go through the drive through with your ID and be on your way without a fee. That’s ridiculous for a $20 check. Don’t recommend.
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January 2023 by Dian Stauter
I was with Western Rockies had great experience. They took over raised the interest and are literally taking my $ for their benefit. Certainly not mine. Worst company EVER
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November 2022 by Melissa Rowsey
Worst decision transferring from Alpine - this bank has been nothing but problems! Penalized for closing your account but yet accessing your money is a hassle! Highly suggest not opening an account here
