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March 2022 by Real McCoy
Professional and very on top of banking details. They show a sincerity of kindness blended into the service ethic. Peggy Wilson's attitude and depth of experience makes a valuable impression. They recently updated their online banking website, but in honesty, it still would need a next level transformation to serve as well as the better online systems accomplish. Similarly, the app works, but is a few steps behind top notch
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December 2021 by Ryan Kieckhaefer
I’ve had bad banking device threw them
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April 2021 by Betsy L.
The entire staff at this bank is fabulous, but I'm especially grateful for Peggy Wilson. She helped me get a PPP loan, and I probably wouldn't even have applied without her encouragement. It was easy to do because Peg proactively contacted me with guidance to help me through the process. She also can answer all my questions about banking, plus she's a delight to work with. I'm so glad I moved my business and personal banking to Vectra.
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April 2019 by Darrin Barney
What a great experience. Rob Vavak is awesome. He took the time to explain some basics about finances, how banks work and opened some savings accounts for my kids. The entire team is very friendly and always willing to help.
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September 2014 by Chuck Lopez
I bank at the Patterson Road branch and the customer service there is exceptional. My experience with Vectra Bank and their employees has been better than any other banking experience in the past. No one has ever been rude or having a bad day and taking it out on me at Vectra Bank. You are not just a number at this bank, they all know me by first name along with our dog. We have to bring our dog in ever so often for them to all pet him and give him his treats, at their request. Vectra Bank is like walking into my own home, they all make you feel welcome.
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August 2014 by Jon Le
Lorna is my banker and she is the best in the business. She is very courteous and professional.
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August 2011 by A Google User
Extremely rude, horrible customer service! The teller are all rude and lack customer service. The branch manager, Lorna, was the worst person to deal with!!! After having to deal with her, I closed my account. She knew she was being rude, and treating me like a second class citizen, so she called her boss to cover her butt so she wouldnt get in trouble for her poor service. There are many banks to bank with, do not choose this one.
