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February 2024 by Ken
The people there are professional and they do their job well I've dealt with them many times during the past couple weeks and I've never had a problem especially with leaving my items in their care to be packaged up.My only complaint is that sometimes the supplies can be a bit pricey, like printing out a single black and white paper is $3. But I'm getting good service out of it and that really makes a difference and I have my student discount so its not so bad
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February 2024 by Victor Blackman
Excellent customer service
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December 2023 by Natalie Sorrentino
I had an Amazon return that I couldn’t wait to get rid of. Amazon sent me 2021 calendars going into 2024?. When I arrived to the store it was a little after 4 pm, but there was still a gentleman finishing up in there. The door was locked. Jessie and Ryan saw I was distraught and unlocked the door to help me. They were super kind. And I really appreciate them helping me out that day! Great customer service always here!!!
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December 2023 by Morgan Jan
They charged me $3.37 to print off a shipping label that was already paid for!They have a valuation of over $138Billion but they still need to take our money any way possible.
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December 2023 by HighGoat
Convenient location with good hours. Employees are very helpful.
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December 2023 by Fredrick Silverman
Personnel … For example, Roseanne handled my task professionally and personably. The service is excellent … consistently. The price is reasonable, too. Store managers are very attentive, as well.
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October 2023 by Connie Tremblay
Edit: I am fully aware of the reason you tell us you are asking. You don’t need that. You have all the info you need when you scan the code.Stop asking for my contact info when I’m giving you an Amazon return. No other UPS store does this nor does Amazon ask you to get that info. You’re taking it upon yourself to do so, even when multiple people have told you it’s a problem. Stay in your lane and I will continue to drive across town to the GOOD ups store.
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October 2023 by Francesann Gaglione
They were very helpful and can answer any question with ease. The also contacted me about the mail that was sent out and were very sympathetic to my concern, when I called back I spoke with Nick and did not realize I was able to take care of business over the phone and he helped me to do just that. Very pleased.
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October 2023 by Cianan Puckett
Quick access, easy transaction, easy shipping, friendly staff. Couldn't recommend higher!
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October 2023 by Tammy Wheeler
Easy access, GREAT customer service and never a very long wait time.
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August 2023 by Kyle K
They wouldn't let me use the large roll of packing tape by the counter to tape up my envelope. I had to buy a roll of packing tape for $5 that would have cost me $1.25 at Dollar Tree. I'm genuinely very angry about this. This is an excellent way to alienate people from your business.
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July 2023 by justin garbuio
Called 7/11/23. Notary service has adjusted to $15 per stamp/signature.
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June 2023 by Kathy O.
This place has the worst customer service I've ever seen. Sending a package to Denver-67.00. Then noticed the address had a typo,was back at the store when it opened at 7:30. The same girl was working,was basically telling me that it was my fault that I didn't catch her error. What a joke!!! Will use Fed Ex next time
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June 2023 by Sarah Orlandi
Ian deserves a raise. He was the most helpful person I’ve ever met at a UPS I had so many Amazon returns and he was so kind and helpful even when I came in closer to closing! He was a 10/10
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May 2023 by Jennifer Heaton (Jenn)
Superior service, always made to feel welcome. They are always willing to help, and they make you feel like family. I've been going there for over 7 years now, I don't have to worry about daily mail, stopping mail during vacations, I don't have to worry about someone stealing my packages from my porch or being home to receive packages. They will even come pick up the packages you are shipping if you aren't able to get them there. The monthly fees for a box are reasonable and gives you an actual address instead of the pesky P.O. Box.. wouldn't want to go anywhere else!! It's totally worth every penny!! Love you guys!!
