September 2021 by Matthew Schad
My girl goes here all the time, friendly staff, super helpful, big selection of makeups to make any pretty lady look good.
September 2021 by Amber F.
Staff was unfriendly throughout the whole shopping process. While checking out, while spending a lot of money, I was looked at like a criminal for asking if they had any samples.
August 2021 by Toni Abeyta
They are so helpful. Anthony always says hello!
August 2021 by Anna
I had a really poor experience with Donann, I believe that was her name. She was an older heavy set lady mid to late 60's. She was extremely rude and told me one thing then completely told me something else seconds later. It was regarding an exchange I was trying to get what I paid and she told me I would get nothing for it even though I had proof of purchase. I was very calm and she berated me and laughed at me. A job is customer service is the last thing Donann should be doing.
August 2021 by Emma Close
Horrible customer service… really rude employees never would ever go here again…
August 2021 by Angel Bronson
I was not greeted at door this was a day I didn't wear much make up and once I was on the store I was followed I was so upset I left then the next day I went dressed up and was greeted with a smile can I help u ect I think they have snobby people and you youngster shouldnt judge a person by there look I mena that's why u work there right to make people feel good about them self
July 2021 by Tiffany Munoz
Camille did a fantastic job on my hair! She asked me how short I wanted it, it look awful when I came in even though it was very long, every few minutes or so she would stop and ask if I wanted anything else done. PLUS she even recommended a fantastic brush, and treatment for my hair! Would definitely recommend her!
July 2021 by Erin Keeney
I placed an online order with Ulta, because my store didn’t have both my shampoo and conditioner or else I would’ve gone in there and this whole thing wouldn’t be an issue.My mobile app has my CORRECT address showing when I place an order, once I received the confirmation email it shows an INCORRECT address (one from many years ago that I removed from the app). When I called in to customer service they said that there was NOTHING that could be done to change the address, mind you this was the next morning as I placed the order late at night. So they offered to cancel the order which I said to do because they would not even get me to a supervisor on the phone.The next day I get an email saying my order shipped, to the WRONG address even though the lady on the phone said she would cancel it.Now they are saying they cannot do a thing until the order is returned, even though their system caused the problem in the first place.I am done. This is not the first time I’ve had an online problem and clearly Ulta could care less about customer service because everything was “We can’t, we can’t, we can’t.” Amazon and Walmart have better service then Ulta.
June 2021 by Carolee S.
I couldn't be more disappointed. I was sent here by a friend to find a certain nail product. I walked in the door and it was quite obvious I had no idea which way to turn. I figured everyone must be busy. I wandered about the store--walked completely around twice, and still noone acknowledged I was there. I had no idea where to find what I was looking for, and didn't find anything of the sort on any of my trips up and down. In the process I saw 3 young ladies with Ulta tags on, and 3 behind the front counter--even tho there was noone checking out. NOT ONE of them asked me if I needed help or even acted like they wanted to. On my way out the door one of the cashiers said "Have a nice day" WOW---totally unexpected and disappointing. I made the trip across town for a specific product that I knew was there SOMEWHERE, and left without a thing. Sorry-I get better help at WalMart.
June 2021 by Shana Stegman
Was a nice place to take my girls shopping
June 2021 by Kailey Hicks
Every time I try to order curbside is a nightmare. The website will not accept my rewards card my gift cards or Mr credit card that all have more then enough funds on them the Ulta customer service can not help me they don't know why it won't work when I called the store to ask if I could order a few things over the phone and still pick up the girl was very rude and short with me. Will be ordering from sefora from now on.
May 2021 by Meghan Murdoch
Danielle did a great job with my brows! Highly recommend. :)
January 2021 by Onikas Life22
My daughter and I both got our hair cut by Calli and I had to come here to tell everyone how great she was! Both of us are so happy with our new hair cut and for sure will be going back! 10/10 absolutely recommend her. She even hung around late to get us in on a weekend when they were full. Everyone there was so nice and helpful. I don’t know anyone there personally and I’m not getting paid to say this just a genuinely happy costumer :))
December 2020 by Samantha
All staff was helpful and friendly.
December 2020 by Veronica Gomez