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March 2024 by Priscila Marrero
The only thing they got to eat is PJ fresh and all the food is old.
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February 2024 by Robert Besnier
One of the cleanest Pilots I’ve visited, great staff too!
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February 2024 by GREG TOVREA
Used to be a great place and managed well. Now it seems to have a thug like atmosphere. If you don't tip the shower cleaners, you may not have towels the next time.Have seen alot of angry drivers storm out as of late. Can't figure out what is going on, used to be my favorite place. I think there's been alot of turnover.
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February 2024 by Sam Hartwig
Clean showers. Very friendly staff. Brittney Spears on the radio. What’s not to like!! Always plenty of parking good water pressure for a shower too.
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February 2024 by Sable Hund
I'm not sure if there's anything negative to say, we were actually extremely impressed! This Pilot is extremely clean compared to others, the pumps are clean, the lot, the trash cans kept empty, restrooms, showers and laundry room is amazingly clean! We ended up stuck over the weekend and it was a great stay. No one bothers you and it's very quiet. Every employee was friendly and professional. The laundry worked great, has an area for sitting and folding clothes. There's a nice place to sit and eat too to the right of the four wheelers entrance. The showers were clean. Lots of hot water with acceptable water pressure. The only problem, if any was we needed more towels and the guy wouldn't answer our knock at the employees laundry, we could hear him in there. Had to have them radio him and he came right out. He was a nice enough, younger, blonde man, gave us the towels and we went in the shower. Before we shut the door we decided to give him some cash because the shower was so clean, but my husband once again knocked on the same door, the guy wouldn't answer so we were unable to tip him ( didn't have the chance to afterwards). Wish we could have, but it doesn't reflect badly on this Pilot whatsoever.
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February 2024 by t.locke “Trucker wife life”
So Mr. Anthony the GM? I wouldn’t leave this place a single star due to you. You are a very rude man & how you treated me is completely unacceptable. *To fellow drivers? I woulda gave 4⭐️’s. Clean stocked store. Clean bathroom. Souvenirs. Hot & cold on-the-go foods. The normal Pilot buffet counter, meatloaf, chicken ect. Soup station. Truck supplies. Cement lot. Didn’t use showers. Laundry facilities, I didn’t end of being allowed to get laundry done, but laundry room looked clean. There was a real nice young man at the register when we came in the 1st time for food, it was around I wanna say 9pm.Mr. Anthony the GM, or so he told me. Comes up behind me in laundry room & wanted to know why I took piks & I needed to leave. I told him it was for my review & he tells me I’m not allowed to take piks. I explained (or tried to) but he cut me off anytime I tried to speak. He was just running me over then changing his reasoning as to why he was hassling me. Once he realized it was legal? He said that it was his job to protect people & im taking piks of the customers. So I opened my phone & showed him every pik & not ONE had any part of anybody in any pik. Nothing. Plus it was, no joke, completely empty. If anyone was around then they were in shower I’m serious. So then after I keep telling him he doesn’t gotta be rude, so he’s arguing that he was nice,smh, then tells me he can prove it bc he had a camera on his shirt, so I keep actually asking him to rewind it, like 6,7 times bc then maybe the guy would hear he’s a rude,jerk. But then it changed that there’s no access to it till the morning when the managers come in? But? He’s the GM,right? & it wouldn’t of mattered bc we’d be gone by morning. I leave, stupidly crying, get into truck, tell my husband. He calls & is told the “GM” isn’t there & he just came to work, blah blah, this guy thought that I what? Wouldn’t remember your rude voice? & on top tells my husband that someone complained I was taking their picture? I’ve never seen a truck stop not have a single customer lol, but IF there was anybody else there? Don’t ya think it would be in the piks I showed him?… We left (after paying to park) & at Loves. They told my husband that the GM would be there in the a.m. & told him to come back at 6am. Which he will, not that it’s gonna make any difference. These days nobody worries about losing customers bc it doesn’t hurt businesses like it did in the past…… this is a nice pilot, what a shame… BTW pilot? You should check out your own site, reviews, there’s a reason people take piks & it’s actually free advertising for you!
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February 2024 by Amber Taylor-Lamphier
Pilot is our go to. The place is one of the cleanest, the food is always fresh. The staff is always super good to us they are always friendly and help take care of anything we may need without an issue.. I also just want to say Anthony, Paul, Chris, and Brad, are our favorite team members at this location ? thank you guys for everything you do there and making the experience in your store an enjoyable one..
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January 2024 by Daniel Guerriero
Some truck stops I stop at because I have to. This one I stop at because I want to. Clean showers and rest rooms. Helpful staff.
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January 2024 by Joseph Berry
I was completely embarrassed by the GM at this store. I've been driving over a decade and never once was I accused of stealing. I come in this pilot 3-4 times a week for my loads to Henderson Colorado. Ashley the GM of the store said "What did you put in your pocket?" I stated Are you serious? She said empty out your pockets in front of other Professional drivers. I did, by the way I should of made her call the cops on me. I made 132k last year. Just like all you drivers I spend easily 50-100 a day in pilot stores. After I emptied my pockets she just turned away. Never even apologize to me. Took a shower came back out and she smirks at me in her office still with no apologies. Check the cameras and you will clearly see I never came close to putting anything in my pocket. I grabbed the item which was 10.99 walked straight to empty the change at the self help. Literally 10 feet away the whole exchange. She broke my rights by making me empty my pockets out. Completely embarrassed me in front of other drivers. Ashley needs to go. At least have the decency to apologize when you mess up. No apology she needs to go. You messed up Ashley. I already sent in the complaint to corporate. Don't abuse people rights at the store. Your the boss of your employees not the drivers.
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December 2023 by Micheal Dean
Nasty people come in and use filthy drink containers to get ice and sugar drinks. The rim of their containers touches the ice dispenser and coats it with germs and dog hair. I wanted to get a cup of coffee but their was a small crowd of people using the spot as a chatty gossip get together. I couldn't wait because I was in the fuel lane and other trucks were waiting.So frustrating that people use these spots as entertainment instead as a market place with people on the work clock.
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December 2023 by Mark Hay
Stopped in to use the restroom and grab some snacks for the road.Staff was very friendly, welcoming and accommodating.Facilities appeared clean and in working order.No complaints.
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August 2023 by George Darcy
Parked in a handicap parking spot with a placard in the windshield a young man woke me up 2 hours before I was going to leave to tell me that I am parked in a reserved parking spot. They have painted reserved over the big blue handicap parking marker and left the blue markings. They have more than one done like that. He was kind enough to allow me to stay for this time. I suggest removing the blue paint on the pavement so that other people will not have to go through the same thing.
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August 2023 by Harpreet Jagde
Everything was good at this flying j shower was too clean but the behaviour of anthony i dont know designation of that person but he was very rude and dont know how to talk with customer it seems he was totally out of mind
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August 2023 by Andrew Archuleta
There always seems to be a lot of people working here but you always have to use the self check out that ends up not being able to take cash. I worked overnight at a truck stop having to run from one register to another across the store to help both sides without a self check out, you can run probably even more than one register when you seem to have 7 people here at all times
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July 2023 by Shannon Price
Cashier was very racist I’m just leaving out 7:45 6/28/2023 . I bet if my skin was a little bit more lighter she been polite! Tall girl at the register now! I’m sick of coming to these racist as pilots cashiers think they own it and even the managers be racist we don’t need those kind of people working! Her name was Dana! You shouldn’t be like this girl you don’t like ur job leave!
