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February 2024 by Elle R.
The best service and selection in town for bridal and prom. They do one per school for prom and have a wide variety for price range. They also have tux's available which was helpful so we didn't have to go to men's warehouse.
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January 2024 by Carmen D.
Terrible customer service. They make you feel very unwelcome. Dresses were not modern or stylish at all.
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January 2024 by Shelby Lazenby
Had an AMAZING experience with these gals!! So so so supportive and so helpful!! They squeezed me in without an appointment and worked with me and my family to find my absolute DREAM DRESS! So happy to say I got my dress at Monique’s!
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December 2023 by Selestina Sandoval
I cannot thank Ellie at Monique's Bridal enough for making my daughter's wedding dress shopping experience as magical as the dress she bought there. Beautiful selection and reasonable prices to go along with the excellent service. I highly recommend.
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December 2023 by Dylan_Dean58
If I could give zero stars I would. My son and I shopped here, first time ever, for Homecoming this year. They took his measurements and we ordered a suit and put down a deposit. Upon trying on the suit my son was reluctant because he thought it was a little too big. Monique assured him that’s how it was supposed to fit and we ended up leaving with it. In the next 2 days, my son and the girl he was going to go with parted ways. And he wasn’t going anymore, and thought the suit was too big for him. So I brought the suit back, before the event, before it was ever worn, crying over all the stress of being a first time suit shopper. The ladies at the front said they’d have Monique call me. When she did, I asked if I could have ANY of my $240 back and she refused. She claimed they paid for shipping for the suit to get to the store so they already paid for it. What would happen if we would have refused the suit upon trying it on? They would charge me full amount for “shipping?” There weren’t any alterations made, keep in mind. And she was pushy that the suit was perfect for him instead of listening to my son’s concerns. Monique said the best she would do is give me $100 credit for another item in her store. What is the difference between $100 credit or just refunding me $100? Which wasn’t even half the money I paid for a suit never worn. She flat out refused and kept all my $240. Let me tell you as a single mother of 3 working full time, that hurt. I will NEVER do business at Monique’s Bridal again. Buyer beware to the next mother trying her best and having a terrible experience like this. Also, I asked for a copy of the paper I signed so I could read through it and she never got back to me on that either. She said she’d have to go look for it and I never heard from her again. So on this small business Saturday, beware of the businesses that will take your money and not look back, because Monique is one of them. Happy holidays Monique.
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December 2023 by Farescape 98
Omg the girls there were so nice and amazing. They have an upstairs of gowns on sale!!! I got a gorgeous gown, was almost $3000 but got for $900. Was best experience, had store to ourselves with just two of my friends. Definitely check them out. The other gowns (non bridal) are gorgeous too. Cant add photo because want my dress to be surprise to finance.
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August 2023 by Joy Quinn
Honestly, I was very unimpressed with the saleswoman who I believe was also the owner. The dress selection was perfectly fine, I ended up going with a dress from Annelise - a bridal store that I had much better experiences. The individual who helped us came across as overly judgmental of any other options in town aside from Monique - there's a difference between being proud of your store and being overtly haughty. The main reason we chose not to arrange another appointment or purchase a dress through Monique's was the treatment of the young sales intern/new hire by the older saleswomen/owner. Clear disrespect of a young girl training in the field for the first time, outwardly mocking her to my party and I, and generally very harsh with her. It displayed a real lack of character that we chose not to support.Comments were also made about price, how "this is what you get when you're shopping in this price range" despite the fact that we never gave her a price range. For us, money was no object in purchasing a gown - as evidenced by the significantly higher price of the dress I eventually purchased from Annelise. But say that we weren't as well off and were trying to shop for a wedding dress that you could feel beautiful in and you were met with that attitude toward money? Income should not determine the ability to felt attractive on your wedding day, nor should you be subject to the clear bias against low-income individuals while shopping for a dress. The older saleswoman/owner had no problem commenting on the state of other bridal stores in the area, including her personal opinion and frankly rather harsh bashing comments. Rather than support an evidenced spirit of condemnation that ran rampant, disrespect for her own employees, and general unpleasantness, I would recommend any other store in town.It is possible that for non-bridal appointments, others may experience a different side of Monique's. We were treated with respect as customers, but given every other aspect of our time there, we didn't feel right supporting such a business.
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July 2023 by Kristin Major
I had an appt with Ellie a few weeks ago. I went in super nervous thinking I wouldn’t find anything I liked or I might not find what I imagined myself in after hearing from friends I would change my mind after trying on dresses. She asked me what I was looking for, showed her pictures. She had me pick some dresses out to try and after trying on about 4-5 dresses she ran upstairs and picked a few out she thought I would love. I tried one on and instantly was in love. She made my mom, sisters, and I feel so comfortable the entire time. She was so kind and made the entire experience so amazing. I had an appt after at David’s bridal and was so disappointed. I had an appt scheduled yet the girl helping me kept leaving to help others. I knew right away I wasn’t interested in anything there and everything she picked out was nothing like what I told her I wanted. Every interaction I have had with Monique’s from my initial appt to picking up my dress has been nothing but amazing. If I had to rate Ellie on a scale of 1-10 I would give her 100. Sending a hug and a huge thank you to her for making this day one I won’t forget! You’re amazing!P.S please ignore my tan lines ?
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July 2023 by Brooke McVicker
I went here to find my wedding dress and had the most amazing experience! Ellie did an incredible job of not only listening to my dress wants and needs but making it a really special appointment for my mom and I! The wedding dress selection here is better than any other store locally. They also squeezed us in on short notice since my mom was only in town for a day. Would highly recommend including them in your special day!
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July 2023 by Renae Love
Super disappointing. Haven’t been able to get into the store because it has been closed every time we come by. Finally says “open” on store front…only to be told upon entering that I cannot be in the store. I understand that there may be a bride fitting, but the general floor should still be open to look if the public door states “open”. If it is appointment only- then this should be placed clearly on the door. I am a fellow business owner and hate to see privately owned businesses in the valley lose business to larger companies due to poor service issues such as this!
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July 2023 by charles Trijillo
Just did our tuxedos here and they were a perfect fit! prices were almost $100 cheaper than Mens warehouse. also the customer service I received was way beyond what I expected. Monique and her staff are professional and well educated on exactly what my beautiful bride wanted.
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April 2023 by Bailey Rigsby
We went to Monique’s bridal today to shop for my godmother’s wedding dress and Ellie was amazing help! She picked out the dress to try on and we bought the first one because it was perfect!
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March 2023 by syd genuit
Elle helped me and she was so sweet and amazing! i was so overwhelmed when i came in and i didn’t know what dress i wanted, and she found me the most perfect dress. she was so so helpful and made me feel great about my choice.
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March 2023 by Chloé Keenan
This was the first shop I went to for my wedding dress. I made an appointment at a bridal show about a month and a half before. I was never told anything about how many dresses I was allowed to try on. The appointment was for an hour. I wasn't sure what style of dress I wanted so I pointed out several that I liked and we started trying them on. I'm plus size and the dress I loved wasn't in my size but it fit one of my friends and they were gracious enough to let her try it on, which I greatly appreciated. After I wanted to try one of my favorite dresses back on, we were told "it's 11:50 and that room is reserved at 12. You were also only allowed to try on five dresses and you have tried on NINE" - very rudely. Instantly ruined my appointment. I was there to spend a couple of thousand dollars on my dream wedding dress and suddenly felt like I was inconveniencing the shop by being there. We were never told there was a dress limit - not at the bridal show, the phone call to confirm the appointment, the time we walked in, or when we were pulling dresses. Not once. God forbid it take you more than 5 dresses to find your bridal style! Completely understand the hour long appointment but man, that really ruined everything for me and everyone who had come with me. We did go to another store, made sure we understood if there was a dress limit (there wasn't) and found my dream dress. The girl that helped me was wonderful and did offer to make another appointment at a "less busier" time of day so I could come back but no way could I come back. Such a bummer.
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March 2023 by Leah Hartsell
Ellie was fantastic and handled our large party of 7 like a Pro!The dresses are beautiful and unique and everyone in this shop are pleasant and accommodating.I will be going back!
