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July 2024 by Umedzhon
Responsive employees, good location (not far from the highway), quickly found what I needed in the warehouse, fixed my truck in a few minutes and earned my respect, and earned considerable tips!.)???
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February 2024 by Sunshine Bean
Awesome, nice, and he knew what he was doing.
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January 2024 by Gary Jones
Techs and mechanics are friendly.
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September 2023 by Jerry Rosencrans
On 5/12/23, I purchased a new head from MHC Kenworth, had my Mechanic Ryan Bradley at Western Colorado Fleet Services (WCFS) install it. With in 200 miles of driving, we started noticing issues with the engine. My driver stopped and checked all fluids, that is when he discovered it was pumping diesel into the oil. We returned it to WCFS, after inspection, Ryan discovered the manufacturer installed the injector cups improperly. Ryan immediately contacted MHC Kenworth at which point they told him warranty would cover it. He repaired the injector cups; we tested the truck again only to discover the problems with the head were worse than we thought. Ryan w/ WCFS ran a fuel dye test to determine where the fuel was leaking, he found a crack near one of the valve springs. At that point, we returned the Head to MHC Kenworth. On 6/9/23 Ryan spoke to David Withers parts mang at MHC Kenworth and he informed him that the warranty would cover labor, new bearings, gasket set and a new Head to put the truck back into service. Later that same day, they informed us they could not get another Head and indicated they would refund my money. MHC Kenworth delivered all the parts except for the Head to WCFS under warranty. Later Claiming it had no warranty. We purchased a new head from Peterbilt for $9389. Once this head was installed, we had no further issues with diesel in the oil. The engine now has blow by and burns oil which was caused by diesel fuel flooding the engine (caused by the head the MHC Kenworth sold me). MHC Kenworth claimed that the cracked head was caused by extreme overheating. We have an ECM printout that records any critical events that the truck would have had-it is clean and does not show any critical events. I will attach that document as well as all invoices. The Head had multiple issues from the beginning and should be covered under warranty. The damage done by this head to the engine of my truck is significant. If you need anything further please let me know. David Withers Parts manager and Luke Cole Branch Manager refuse to do anything to make this right and continue to keep giving me the run around!
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August 2023 by Nathan Salazar
WARNING! WARNING! WARNING!
BE 100% SURE ALL SERVICES ARE COMPLETED
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August 2023 by Shaleah Higgs
Got the semi truck in and out fast.
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August 2023 by David Jones
In and out service
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August 2023 by Scott Klosowski
Travis in parts was awesome to work with.
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June 2023 by Lionel SCHWIN
Nice place to deliver new trucks. Friendly staff.
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February 2023 by Charles Colacito (Spaz)
Stephen J. Is an awesome guy to work with too write your truck up for service. He listens closely to address the problems.. the best Kenworth ship I've been to in 21 years.
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February 2023 by Charles “Spaz” Colacito
Stephen J. Is an awesome guy to work with too write your truck up for service. He listens closely to address the problems.. the best Kenworth ship I've been to in 21 years.
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January 2023 by Rev _oo7
A wonderful place; they kept in contact with me the whole time my truck was in the shop. I got a chance to enjoy the community just wow alone with good service. I hope I break down here again.
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October 2022 by Mikhail Marinchenko
One of the best Kenworth locations where I have been. Knowledgeable staff and friendly customer service. Management is great. Thanks a lot for care. A lot of the things you can find and buy here. Good.
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October 2022 by G! Childs
Friendly, open late, great work. Had my vehicle in and out in less than 24 hrs. Definite recommendation.
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August 2022 by Alejandro Dimas
Great!! Service perfect!!