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March 2023 by Brenda Nutt
Rick Grassi went above and beyond to help my husband and I get approved. He was available day or night with any questions I may of had. My husband served in Operation Iraqi Freedom . He came home with a lot of health issues from it. There is nothing I wouldn’t do for him and it’s so nice to see him happy with a smile on his face . Rick and everyone we dealt with helped make that happen. They treated us with open arms . I really feel like we made a friend in the end. Please don’t hesitate to call any of them. They will give their best customer service always with a friendly greeting to make sure your needs are met.
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June 2022 by Jacob Shires
This was not only the biggest decision but also one of the scariest because It was going to be my wife and I first time ALMOST buying a home. We unfortunately had the worst experience working with Major Mortgage loan officer Ellie Bardi. We called Major Mortgage after dealing with one other mortgage company. Looking back we should've just stayed with. We called Major Mortgage kinda sad and hopeless. Ellie did great pulling us in and getting us excited. After building a positive relationship and giving every little detail about our life, bank info, ss numbers and everything else they need. She starts having weird excuses why she didn't call back or not answering. Finally after a couple weeks of getting everything together she says she would get ahold of us later that day to give us the go ahead to start shopping for a home. Then all of a sudden we cant get ahold of her. My wife and I both try calling and texting from both our phones. After a week of not being able to get ahold of her and freaking out wondering who did we just give all our information too? We call Major Mortgage and a lady answers saying she is the vice president who did not seem to care about her employees strange behavior. She says Ellie is not sick and is there working, she is doing fine and she would call us back after she talked to Ellie. When she called back she said Ellie could not get ahold of us. We had been texting and calling for the previous weeks so why all of a sudden could she not text, call or even email us back. At this point were pretty bummed. Not only did she lie about trying to call us, we never got any explanation or any real reason at all why she just disappeared. I never leave reviews good or bad but this place had horrible customer service, hurt our feelings and the loan officer lied. I really dont want her to get in trouble but we called Major Mortgage mainly because we wanted to make sure she was an actual loan officer but also because we went from talking almost daily to her disappearing and we wanted to know what happened. We never did get an answer why. I hope by sharing my experience it saves someone from going through what we went through.
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June 2022 by Jacob S.
This was not only the biggest decision but also one of the scariest because It was going to be my wife and I first time almost buying a home. We unfortunately had the worst experience working with Major Mortgage loan officer Ellie Bardi. We called Major Mortgage after dealing with one other mortgage company. Looking back we should've just stayed with. We called Major Mortgage kinda sad and hopeless and Ellie did a great job pulling us in and getting us excited again and after building a positive relationship and giving every little detail about our life bank info, ss numbers, and everything else they need. She starts to have weird excuses to why she didn't call back or didn't answer calls. But finally after a couple weeks of getting everything together she says she would get ahold of us later that day to give us the go ahead to start shopping for a home Then all of a sudden we cant get ahold been of her. My wife and I both try calling and texting off both our phones. After a week of not being able to get ahold of her we're freaking out and wondering who did we just give all our valuable information too . We call the major mortgage and a lady answers saying she is the vice president who did not seem to care about her employees strange behavior, answers and says Ellie is there working and is doing fine and would call us back after she found out what was going on. When she did call back she said she talked to Ellie and Ellie said she could not get ahold of us. We had been texting and calling for the previous weeks. Why all of a sudden she could text, call or even email us? Most of our conversation l with Ellie was through text. At this point we are just totally bummed. Not only did she lie but we never got an explanation or any real reason at all as to why she just disappeared. I never leave reviews good or bad. But this place had horrible customer service, hurt my feelings and the loan officer lied. I really dont want her to get in trouble at her job. We mainly wanted to make sure she was okay because we went from talking almost daily to her disappearing. Also we just wanted to know what happened. We never did get an answer why.
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May 2022 by zachary smith
I was extremely pleased working with Patrick Monaghan and Major Mortgage for my home loan. They were great with communication, knowledgeable on the industry, and their app and website were easy to use and navigate. Very happy with my home purchase and all the help from their team!
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March 2022 by Tim Holden
When my fiancé and I started looking for our first home, we knew nothing about all the little details and everything on how to come up with the loan. Our realtor recommended Andrew and Major Mortgage to us knowing that they were some of the best! Andrew was absolutely awesome! He walked us through every step of the way to insure we knew what was happening and understood what the next steps would be. I would recommend Andrew and his team to anyone knowing that if it was there first home or even just a vacation house, they would get thrown through the process with ease! THESE GUYS ARE TOP KNOTCH!
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September 2021 by Bill Murphy
We have been working with Major Mortgage for many years. They are dedicated to their clients and know how to get the job done in the shortest period of time. We recommend them all the time!
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September 2021 by Tim Gulizia
Had a great experience refinancing my home early 2021. Neil Galas in particular was excellent to work with. Besides him the other staff I interacted with were also quite excellent, patient, and knowledgeable. I felt well taken care of the entire time I worked with Major Mortgage.
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September 2021 by Lauren Pitek
Emmett Carroll quickly and expertly answered any questions I had, and made the process a breeze, he explained things very thoroughly, and made sure I understood everything I was signing. Which was amazing amazing as a first time home buyer. I will be recommending Emmett to all my friends!
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September 2021 by Robin S.
We cannot recommend Michael Frederich enough! He went above and beyond ensuring that this was a smooth process for us! From the very beginning, he took the time to explain what everything meant and answer the many questions that we had. Being first time homebuyers, he made us feel comfortable. He was a great communicator, and got the job done perfectly! We are so grateful for him and his outstanding service!!
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September 2021 by Robin Jasper
We cannot recommend Michael Frederich enough! He went above and beyond ensuring that this was a smooth process for us! From the very beginning, he took the time to explain what everything meant and answer the many questions that we had. Being first time homebuyers, he made us feel comfortable. He was a great communicator, and got the job done perfectly! We are so grateful for him and his outstanding service!!
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September 2021 by Ethan Sauberzweig
Great Service! Answered any questions we had quickly and stayed on top of everything that needed to be done. Even when our closing date was up in the air, they were flexible and were able to roll with whatever happened to make sure we closed on time and at a time that worked for us! Brad and his team are GREAT and we would HIGHLY recommend them to anyone looking to get a new home loan or refinance! If you want the Best service, Best rates, and Best team to get you your Dream home contact Brad and his team at Major Mortgage!!
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September 2021 by Felicia Baker
Working with Major Mortgage and specifically Megan Luksha was amazing. I had tried two other loan agencies and struggled with lack of communication and a very slow process. Megan was awesome and got things done in less then two months that others couldn't get done in eight months. She communicated every step of the way and got us the results we had been hoping for without any issues. I would highly recommend her and her team for anything you need, they were all great!
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September 2021 by Rich Anley
Super Professional organization. I would recommend Major Mortgage to anyone looking to finance a home. Jordan Walton became a great friend from start to finish. You will never deal with a more warm and engaging individual than Jordan. Great job to the whole team!-Rich Anley Grand Junction Colorado.
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January 2021 by Carolyn Horton
Megan is amazing to work with. She made everything so easy. She responded to my needs and questions very quickly. She and her team worked together to make my refinancing experience go smoothly. I highly recommend her.
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July 2020 by McKenna M.
Julia, Danya, Garrett, and the whole Major Mortgage team made our refinancing process a breeze and we so appreciate all of their hard work!
