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March 2024 by Kurosake 2290
I'm not sure what's going on, but based on the reviews for this tax season, it's clearly nothing good.I filed my taxes through this location in early February and have yet to see a dime despite being charged for the service.I called the IRS and they said they deposited my refund back in February, it is now the end of March and still nothing.I've called and left several voice mails over the past 2 weeks and have yet to get a call back despite leaving my phone number every time.What's going on??? Something shady seems up. Everyone seems to be missing money or something from their refunds in addition to being charged for services. Is this location committing fraud?
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March 2024 by Mr Colorado
These ppl always forget something with my taxes every year, I wouldn't go to them, they lose you money on your taxes, Don't even recommend how to make them better, Nothing. Truly a piece a work, Not to mention they will never get back you when you call. Ya they're tax ppl, But they're not busy 24/7
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March 2024 by Kirstin schulte
They actually never filed my state. Charged me for it, but never sent it in. I had to go on to file state myself.
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February 2024 by Veronica Adan Bautista
Have been Jackson Hewitt for many years this year I am done this will be the last year I will ever work with them I will be going to HnR from know on I was going to change a few years back should have done it then when they messed all my returned today I called there district manager on her personal cell phone which I have for many years and she went crazy on me telling me it’s Jackson Hewitt not her and she is leaving the company I was so shocked my 18 year old was listening to the whole conversation he was shocked at what he heard fromHer as a district manager have a call out to corporate….I paid over 700 dollarsTo get my taxes done there and to be treated in that manner is very unprofessional and she said she started her own business not a way to start your own business I could imagine how you will treat your customers as a new business owner myself I would never treat a person the way you have
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December 2023 by Celia Shroder
This place wasted three hours of my time today! Unprofessional. Save yourself some hassle and use Turbo Tax!
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May 2023 by Mike Anderson
I have dealt with Kathleen Miller for many years since she resolved a completely messed up tax return going back to 2013. It took her a great deal of time to correct all of the issues and mistakes they were made by others. To say that she goes up, over, and beyond to help a client is a significant understatement. It is because of her dedication and perseverance to fix problems created by others is the reason I will not let anyone else other than Kathleen to touch my tax returns sense through hard work and intelligence chief fixed what appeared to be an unfixable debacle. It is because of her dedication and intelligence that I absolutely will not allow anyone to prepare my taxes going forward. It is certainly out of my business how well she is compensated as an employee of Jackson Hewitt, but I can assure you she is worth twice that amount and then some. Going forward there is absolutely no way I would consider allowing anyone other than Kathleen Miller to prepare my taxes for the rest of my life.
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April 2023 by Margaret Tiffany
Kathleen is great why would I go anywhere else
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March 2023 by Amber Cotten
I am very impressed with the service Kathleen Miller gave to. She answered every question I had. She was very nice, funny, and professional.
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March 2023 by Ashley Luxton
I miss Kathleen was amazing thank you for helping me
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March 2023 by Mikayla Hoppe
Kathleen at Jackson Hewitt was very amazing . She was very helpful and made sure I got all my money back and got my max refund . She's very knowledgeable and did a great job . I'm very satisfied and I will be going to her in the future .
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March 2023 by Catherine Hunter
The service was fabulous but the price of doing business with your company was outrageous won't be back next year
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March 2023 by Shnicka Paul Heal
Kat is amazingI'll go wherever she is!
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March 2023 by Cris Plouffe
Amazing service. Quick and painless.
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January 2023 by Bobby Patterson
The Grand Junction location is an absolute disaster. I have used Jackson Hewitt for 10 years. And will no longer be using them do the the incompetent people whe they have working there. I strongly suggest someone from Corporate visiting that sight!
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April 2022 by Jason Scott
Seriously worst tax preparer ever. I did my taxes myself the night before wasn’t sure of myself and got the same result he got except he ended up charging me $780 where as I did it for free myself. Took me 35 minutes to do it , took him an hour and a half.
