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June 2022 by Leigha Novelo
Shelby is always a pleasure! She always helps me to find the perfect outfit and makes amazing recommendations. She really knows her product and will never leave you with a bad experience. I would definitely recommend this beautiful boutique to everyone!
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March 2022 by Kelsey Newberry
My experience was fine until the manager left for lunch and the girls left without management seemed so inconvenienced by the questions I asked during checkout. A good sales person would have offered to do an online order to get the size I needed but they said they couldn’t when I asked them to do it and told me to do it myself online. Won’t be going back.
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February 2022 by Calle Arnold
Worst experience I have ever had. Employees were rude. I will not be back. They said in front of me “looks like a grandma sweater but also a five year old wear it” about the sweater I was trying on. Asked them to get my size off the The mannequin because that was the only one in my size and they said “can’t she pick something else”. Was not greeted when I walked in, as they were too busy on there phones. I’m not a complainer but I have not experienced anything like this before…. When I went to leave I handed the sweater back and said “I don’t want this grandma sweater” and they said “hey I said it looks like a grandma too”… yeah I heard ya. I wanted to buy something but was so uncomfortable I left, they will not be getting my business again. Wish I could give 0 stars.
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February 2022 by Sydney Keegan
I have never felt more unwelcome in a store. No one greeted me, no one spoke to me and all I got were side glances when I was looking at the clothes. Out of 4 people working and me being the only one in the store I felt very isolated and like I didn’t belong in there. Not returning here again.
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January 2022 by Moriah Sharon
Sometimes it's as hit or miss in style of clothing. I can't wear alot of the choices but when they have their classic styles I love to get them. Great deals.
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November 2021 by Destiny Carpenter
Always have the cutest stuff, great prices & friendly staff!
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September 2021 by Melissa Verhey
Both times I’ve come here the service was incredible! So sweet and helpful and I highly recommend
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January 2021 by Ninja Kickk
I went in one day and they never greet me as I walked in but said hi to the other people walking in. Very rude. Terrible customer service and experience
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November 2020 by Lucas Rameriez
Normally I don’t leave reviews but I came in to shop here and nobody was in the store for over 15 minutes! I’d leave zero stars if I could
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November 2020 by Oliver Adrian
Terrible customer service, employees rude and disrespectful.
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November 2020 by David Morez
Rude employees
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October 2020 by Julia Sundstrom
The Manager, Josh, always provides exceptional service! He's our favorite person in retail at Mesa Mall, and always works so hard to make his customers happy. He has hired an incredible well-trained staff, who provide just as great service. We love the staff at Francesca's!
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August 2020 by Cailey Risenhoover
The clothing is beautiful however, the employees could be better. I had a friend go in for a job application and the employees were extremely judgmental, looking her up and down then turning her away without a reason. Not my own personal experience, but felt it necessary to share as it goes to the character of the store.
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November 2019 by Amy Zay
We had a great day shopping today… We’re in from Gunnison which is almost 3 hours away. We just popped into Francesca‘s real quick and found a great sale on the best and most fun little stocking stuffer‘s I’ve ever bought… It’s Tuesday, November 26 and I can’t remember the girls name that helped us but I do know she was getting off at 5 o’clock and she was really really helpful! Happy holidays!!
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November 2019 by Andrew Seal
mesa mall is going down the drain and hope it closes all together buy online. anti 2nd amendment place. cant even open carry like the constitution states with put being harassed by mall cops who couldn't protect any one in the mall.
