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January 2024 by Heather Jenkins
Go in and see Jay! Excellent service and good prices!
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September 2023 by Elian Cañas
Workers were nice and the place was clean but i don’t think the shoes i got were real. stitching is off in a lot of places
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September 2023 by Devin Rathmann
First I would like to say this store was immaculate. I have been to this store a handful of times and each time I have gone the store is very clean. Not only was it clean but also very organized which I feel like I never see anymore for a shoe/clothing store. Secondly I want to point out that the staff are super nice and helpful. The staff I particularly want to refence is the store manager Gabi and one of the staff name Jay. Each time I have gone in I have dealt with each of them and they have both been a delight to deal with. Both were super friendly, always had a smile on there face and willing to go the extra mile necessary to have a customer leave with a pleasant experience.As a minority myself I was extremely please to see other minorities working at this store. I love to see diversity in any business and makes me want to spend my money at stores such as Finish line for reasons such as this and many others. Lastly I am social worker and the last two times in particular I have gone into this store I had individuals with disabilities with me as I work with this population on community engagement and working on appropriate social skills when in the community. As a professional in this field I am a strong advocate for treating people with kindness and respect. This being said both Gabi and Jay were fantastically kind and respectful to the individuals I had with me and treated them with the up most respect and human decency. I am so grateful as a customer, professional and advocate that such professional, diversity, and kind hearted staff working at Finish Line.
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September 2023 by Morgan Bacon
Jay at finish line was great! He had amazing customer service skills and I could tell he really cared about his job and the customers. He had a line of people and still greeted everyone. Store was clean and well taken care of, best place to get shoes in the mall! Thanks Jay!
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September 2023 by Erik Vargas
Horrible customer service I was in there for almost ten minutes and no one asked if I needed assistance, I found two pairs I liked and asked the two guys at the front of the store if they had my size in both and they didn’t even go check just said no, then I asked them the smallest size they had in the shoes I liked and they said 11 when the display shoe was a size smaller than that, they didn’t even leave the front desk. Went over to foot locker and they were on it and got me a couple pairs I liked in my size.
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September 2023 by christine mccurdy
I am normally in here 2-4 times a month buying the new and best shoes i have never once had a bad experience until yesterday. I was met by a very rude worker. I asked for a size 8.5 in a pair of shoes knowing they fit different then the Jordans i had on. He had brought me a 8 and made it seem like it was an inconvenience when i told him the size 8’s were tight. Once he brought the right size he mad a face at me as if my boyfriend would buying these for me. Then he asked him if he was paying cash or card once i spoke up and said i will be paying cash his attitude became so much worse. I hate to say this but this experience has definitely pushed me away from shopping at this store.
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June 2023 by Cody
Jason the assistant manager went above and beyond to get me in some Air Max 90’s. Appreciate it. Thank you!!
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November 2022 by DARKHYPHYMUSIC
This guy Lennon was so helpful and knowledgeable about sneakers he gets a big thumbs up from me!
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November 2022 by Ashley Bomber
Lennon is awesome!!! Great customer service and the store is a whole vibe.
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November 2022 by Makayla Plantz
I’ve been waiting since 10:30 since they open at 11 at 11 the store wasn’t opened and I was waiting patiently just thinking maybe they’re late then a blonde hair girl walked out seen me waiting outside the store ignored me and went to another store it’s 11:07 I’m still waiting because the store has not opened yet, I understand being a few minutes late but when you see a customer waiting to shop and you don’t help them and ignore them to play on your phone it’s very rude.
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August 2022 by K P
They had a great selection of shoes and the manager Gabi was able to help me find a pair that was perfect for me! She went above and beyond in providing great customer service and the staff here were very friendly! Definitely coming back again! Thank you!
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April 2022 by Angel Torres
Wow I can’t describe how great my experience at my local Finish-line was! This nice Mexican fella with a sharp beard and big hands assisted me! I think he’s military idk ? He went above and beyond the call of duty to help get shoes for me and my kid! Little Adonis is gonna love is Lego Bionicle TM shoes ? thank you!
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March 2022 by Brierton Townsend
Good customer service prices are not bad
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January 2022 by Anthony Perdomo
Looks like theyre pretty low on inventory ,
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December 2021 by Thalitha H.
Inattentive staff, so much that I bought a pair of shoes and they gave me the wrong size.