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February 2024 by Jessica Schoonover
Whoever their driver was with the Indiana plates just flipped my child off. FedEx, you’ve lost our business and our curtesy when it comes to your drivers on the road.
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February 2024 by James B
Freight is not Ground, I see people leaving reviews about packages from Walmart, Freight doesn't deliver packages that is Ground. Freight delivers things that need to come in a commercial truck. Normally utilizing a lift gate and pallet jack.
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October 2023 by R 1
Really friendly and fast service. They did an awesome job.
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August 2023 by Tom Rich
Fedex delivered my package a mile away from my house where it was supposed to be delivered. Hill Ave and Hall Ave are different streets.
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May 2023 by Matthew Bailey
We use XPO or RAC. This place is unreliable, when you talk to their local and corporate management, you realize why.
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March 2023 by Russell La Rue
The absolute worst freight company for on time deliveries. I guess they pay their drivers too much to afford on time service.
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November 2022 by Laura
Fed Ex delivered my package from Walmart to the WRONG address WRONG city. Now neither of these businesses want to take responsibility for this almost funny situation. I used a P O Box apparently they could not find my address so they made one up. Tip for next time check the POST OFFICE it's where they have the P.O Boxes. ??
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June 2022 by HightsWrite
Stacy was extremely helpful. She called and made arrangments with the vendor to make changes to my delivery after I had inadvertently ticked the wrong box on the sales/shipping form, and then kept me apprised of the outcome. My heavy shipment arrived at the scheduled time and was safely offloaded without any damage or further complications. Thank you!
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December 2021 by Mark Hillen
Great pizza! The take-home heated up fantastic in the air fryer!
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September 2021 by Edwin Harrison
Helped find package
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July 2021 by Rodrigo Obreque
Service there is always prompt
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September 2020 by Randal Reed
I will never use FedEx for volume freight shipments again. Although their price was the lowest on the route I was shipping, they have an attitude, from the terminal manager and customer service agents, and even including the driver, that because they offer such a low discount, they can get my freight to me whenever they want. In other words no idea when you can expect your shipment. My shipment (6 pallets, 11,500 lbs.) sat at the local terminal for 4 days because they said they didn't have any drivers to spare. When I asked the delivery driver if the if they were short drivers he was non-committal, and then he repeated more or less what the CS agents and manager said, that because it was a volume shipment, they could deliver it whenever they wanted. It took me calling the terminal, speaking with the manager, and then telling them I would come and pick it up myself, before they decided they would get it to me. Then they even set up an appointment to deliver so I waited until 6pm, but they never showed until the following day at 12:30pm. Maybe it's just the Grand Junction terminal, since the load seemed to move across the country at normal speed up to that point. However, there are too many other choices when it comes to freight carriers. I will pay a little more for reliable service.
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December 2019 by Amber Taylor
The guys we dealt with were awesome and willing to make sure we got what we came for even tho it hadnt been pulled from the truck yet.
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May 2019 by jason scott
I used to own a small business and always struggled with your freight center in Grand Junction CO. That business was sold and I am just beginning a new venture. I am reminded today why I stopped using FedEx freight with my old company. I had a delivery that was supposed to be delivered last week. It is it the boxes that I ship my product in, its important. It didn't come last week and I needed the boxes. It got to Fedex last Tuesday. I asked them on Thursday if I could come pick up the shipment because I really needed it for my orders to go out. I would drive an hour and a half to go get it no problem. I was told by the manager that they would not offload it, so driving up there would be a waste of time. They were holding my shipping boxes hostage... ridiculous. She told me that they would deliver them on Tuesday or they could maybe have them off the truck by Monday for me to pick up. I asked that she just please deliver it as I am running a small business. I had to come up with something else that looked VERY unprofessional which is NOT what I want. So today should be delivery day. They call me this morning to tell me that it will not get on the truck until Thursday??? Does this mean that it was never on the truck to begin with? I could have gotten it last week when I needed it if I just drove up there instead of being told I couldn't even pick up my own pallet. This freight center is a joke and I will not use them again. I am writing reviews anywhere I can online to help others avoid this center as well.
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June 2018 by Dennis MacKay
Great service you can typically expect at a FedEx Center the only issue is the elderly or handicap might have a problem with the parking lot entrance through a security turnstile. Personnel and service are great though
