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March 2024 by Matthew Schad
FedEx is an absolute POS company. EVERY SINGLE TIME A PACKAGE IS SENT THROUGH THEM I NEVER RECEIVE IT OR IT IS SO BADLY DAMAGED I CANT USE WHAT I ORDERED. they when you want to call and complain theres No way to call and contact a representative as all calls are bypassed by an inept automated system that doesn't give you any options to speak to a real person and after you have failed what they demand of you they automatically hang up on you.
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June 2023 by Jesslynn O
Absolutely atrocious service, like many left before same experience. You can pay to have a package delivered 2 day by 4:30pm here I am 3 days later at 10am no package. Called and escalated but didn't do any good. They don't care . Everyone should use usps or ups. FEDEX YOU KNOW YOU TREAT YOUR CUSTOMERS LIKE GARBAGE DO SOMETHING ABOUT IT!
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February 2023 by Lisa B
Shipment was shipped from the west coast 1/6, didn't arrive to GJ until 1/11. Never delivered and now 1/14 it's sitting in Aurora and will probably take days to get back here again. Ridiculous. Prescription pet food that was needed days ago.
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December 2022 by Josh
Delayed my package after claiming to attempt a delivery when they never stopped by.
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December 2022 by elisa lopez
Grand Junction FedEx is absolutely garbage and a joke. You can never get ahold of a real person. They lost one of my packages and then said they sent it back to the seller, (lost out on about $80). Then on top of that- I have had multiple packed be on time for shipping and as soon as it arrives to Grand Junction FedEx it gets “delayed” and sits in their facility for DAYS. Right now for one of my packages has been there 5 days with no progress. They are horrible, I am never ordering anything through FedEx here ever again!!! Waste of money and way too much time.
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December 2022 by E B
Never liked fedex, they never deliver when asked to and lie and say they made an attempt.. and didn't leave any notice.
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October 2022 by Philip Teas
Nearly impossible to talk to a real human then when I finally got someone on the line they were rude, effectively called me a liar, said they'd get a supervisor to call me then nothing. I dread having to deal with fedex and would wish I never had to again
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June 2022 by Brandi McGruder
They had a wrong address for me, kept calling my sister in law, and then shipped it back.
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March 2022 by David Hoeck
Delivered my package to wrong address and wouldn't tell me what the address was zo I could try to receive it
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February 2022 by Chris Fears
I was expecting a package one day, they said it was delivered but no package at my house. My wife and I called fedex and home depot (shipper) and the package arrived later that day, mysteriously. I think the driver wanted the package more than me, until we started calling for it. What a poor excuse for delivery service. Not the 1st problem with fedex.
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January 2022 by Robert Van Matre
Was in a pinch but picked my package up and was helped a lot! Thank you
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July 2021 by Sierra Goering
To the driver that de used to last minute lane change with no blinker going almost 60, I hope you figured out where you were going while you were playing with your phone because you almost caused a massive accident when I had to hit my brakes to keep you from hitting the side of my car where my kid was sitting.
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July 2021 by Bob Pena
Good hard working people are there and very busy.
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June 2021 by Larry McLaughlin
FedEx ground in Grand Junction couldn't deliver a package to the correct address even if they hired UPS to do it for them.
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April 2021 by Meaghan Ford
This is the 4th time a package has been in town and then they send it out, either to another state entirely or back over the mountains. Now I requested them to hold it at one of their OnSite locations after they did a delivery attempt while I was at work. They couldn’t even do that in a day and are making me wait an extra day for a package that should’ve been delivered 4 days ago. Nor did they even attempt to deliver the package again. So it was just sitting on a truck all day doing circles! I’m sick of using FedEx because this town obviously can’t get it together. Will avoid anyone who uses them and from using them if I can help it.
