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December 2023 by Darci Wert
This is the nicest most, authentically caring bank I have ever worked with, and I've been banking for over 40 years. Even though they are growing quickly and are having to use more phone tree these days, it is still a completely friendly and genuinely caring visit anytime I go to or call a branch..
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December 2023 by Ellen Woods
I've been with CU for many years and can't say enough good things about them. Efficient service always and gracious people on staff. They have always been so very helpful. It's my "go to" place!
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November 2023 by Jeff Wilson Jr.
Slower than molasses in the middle of December. Always higher interest than other places, and the kids here don't know anything and can't answer any questions
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November 2023 by desirae montoya
Horrible experience here. Dont bank with CU of CO unless you want the worst for yourself financially
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November 2023 by 9ynth
Disrespectful, unprofessional, and easily the worst bank in town. Don’t bank here
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October 2023 by Tristen Wagstaff
I have tried for 15 minutes now to call and get help and I am now told it is a 10 to 15 min wait time when someone finally answers they hang up on me. I think we should be able to call and speak to a person. I won't even step foot in this bank and or open an account after the impossible ability to reach someone on the phone.
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July 2023 by Bob Pena
I have been a member for at least 30 years. Good place and good people.
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April 2023 by Ducky Harper
Updated 3/27/23 at 8:50am*They never sent it to collections at all, even after the entire exchange. The head of collections Laurie, blatantly lied to me.Not willing to work with customers in need or that have been victims of identity theft. They told me multiple times they had sold my owed balance to a collection agency when they had not. When they finally acknowledged that confusion, I had to request multiple times for them to send it to the collection agency. Why would I want that? Because colorado credit union would not work with me on cashing my check to start a payment plan with them. Nor would they release the collection account completely to the collection agency, thusly preventing me from getting a checking account anywhere to make payments. It was either make a full payment and ignore my rent, or set up a payment plan on whatever cash they kept imagining I had on me. I wouldve happily started making payments today, but colorsdo credit union made this impossible.
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March 2023 by Robert Van Matre
Banked here my whole life, great place and fantastic employees
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March 2023 by Carolyn Williams
Feels like family. A good fit for a financial home.
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November 2022 by Ed S
Plan at least 15 minutes on hold if you try to call. I called today and have been on hold 1 hour and 9 minutes. No that's not a typo. When the recording says they will call you back, don't believe them. I've tried it a couple times and they've NEVER called me back.
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August 2022 by Art Minjarez
Best service and rates.Thank you
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March 2022 by Nathan Herald
Been with these guys since the 90s. Hasn't let me down yet. Cannot recommend them enough.
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February 2022 by F1Fiddy Felix
If I could give you zero stars I would. Actually negative stars. Absolute worst bank on the planet. I mean every word. Disrespectful to your face and not willing to go the extra mile for a soul. Pathetic excuse for a “bank”. Do not suggest even a savings account with these jokers.
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December 2021 by Luis Cendejad
I’m really disappointed with this credit union. They said we never submitted our insurance with them. I was paying $400 for my truck. My payment went up to $790 a month. Because someone didn’t do they’re job. On top of that I’m paying my regular car insurance which is another 450 almost $1,000 just because someone didn’t submit my insurance. I can’t believe a credit union can almost make me lose my truck. This is hurting me bad...
