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September 2023 by Corina James
The “ girls” that work there are very unhappy, no smile, no greeting or anything from any of them. We spend almost $2,200.00 in FR clothes and if we could go somewhere else for business we would. Totally unprofessional
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September 2023 by Tricky Night
Only problem with these teenagers working these jobs. No one working asked us if we needed help they were to busy talking to each other behind the counter gossiping.
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July 2023 by Jimmie Walz
Very polite. Had a discrepancy with the pricing after the purchase and they handled it very professional .absolutely made my day and an awesome pair of boots . Thank you- customer forever now
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July 2023 by Michael Dill
Very helpful and friendly gals helped us find the right boots. We’ve been here several times and always have a great experience.
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July 2023 by Mindi Lamb
Lack of good customer service. Lots of teenage employees talking amongst themselves at the not really willing to help anyone unless the manager walk by...
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June 2023 by Charles Shannon
After 20 minutes looking for boots and shirts, not a single “Can I help you with anything?”. Sorry customer service… Finally turned around and walked out.
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May 2023 by Sheri Fisher
Friendly staff. The store was overstuffed with clothing and there was a pile of boots by the mirrow I used. The fitting rooms were locked which was inconvenient.
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April 2023 by Ron Pene
Makayla Flower, is one of the best sales associates I have ever encountered! She "listens", "knows the product", and is willing to help with your choice. She is a great asset to Boot Barn. Thank you, Ron Pene, Grand Junction, Co.
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April 2023 by David Edwards
I was at the boot barn in grand junction Colorado 3/23 and I noticed a sign saying 50% off took it to the counter and I was told that sale was over I would have bought it but they didn't want to work with me. That is a mess.i will be taking my business elsewhere now.
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February 2023 by Thomas Bowden
Cannot remember her name. Sales gal was VERY helpful in finding what I needed.
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December 2022 by Nakita Barber
Stopped selling the boots I wear for work. The girl helping me try to find them was very nice.
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November 2022 by Mark Trunzo
The store is a mess. Clothes laying all over, Jean piles falling over, hat section is a mess and several employees standing around talking to each other. Left store due to the employees just not caring about their own store.
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November 2022 by Leander Begay
I love how the store is organized, plus it's right near the entrance.
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August 2022 by Chattem Haynes
Really friendly. Helped me get fitted for boots and helped picked out a great looking pair for my first new boots. Can't wait to go back.
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July 2022 by Chuck Edwards
Nice place but they aren't keeping enough boots in Stock. They say oh sorry we're out of that size.