Bath & Body Works has been creating popular scents for over 20 years, offering a wide range of fragrant products such as body lotion, shower gel, and candles. The store is known for its friendly and helpful staff, with customers frequently praising associates like Rebeccah for their excellent service and assistance in finding the right products or gifts. Many reviews highlight the positive experiences with staff, describing them as friendly, pleasant, and eager to help, which enhances the shopping experience. However, there are some concerns about management, with one reviewer mentioning poor customer service from a manager when trying to redeem rewards. The store offers a variety of candles, mostly sweet and fruity scents, but some customers wish for more diverse options, such as earthy, forest-inspired, or rustic scents. Overall, customers enjoy shopping at Bath & Body Works for its quality products and helpful staff, though they hope for more candle variety in the future.
Every time I go to this location the employees are ALWAYS phenomenal!!! They know where items are that are in your budget and what scents to give you! They’ve never steered me wrong. #bestemployeesofalltime the store is always cleaned and stocked up as well.
October 2024
I was in the store this morning and had an excellent experience. Rebeccah was so pleasant and helpful. I ended up purchasing more because of her help finding the items I wanted. Thank you!
May 2024
I had amazing Customer service and the products are nice.