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December 2023 by Eduardoo Espinoo
It's never took more then a few minutes to get anything done cashing check, depositing check during busy day they always get me in and out drive thru or walking in
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September 2023 by Meagan Reese
Best bank I've ever used! Can call for assistance 24/7
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September 2023 by Meagan Brady
Best bank I've ever used! Can call for assistance 24/7
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March 2022 by Real McCoy
Have had a variety of interactions with BSJ and Glacier over many years. Occasionally we run into an issue like a debit card being blocked due to a charge from a foreign country. We have always received friendly help at the counters and drive thru windows, and by phone up through the Glacier network centered in Montana. Just reaching out to touch base prior to a new charge type allows their security group to approve in advance. The online and app banking experience are not nearly what some other banks provide (they would have to add and increase fees to match those), but it does work, has proven secure and no issues other than feeling outdated, minimalist, a little odd to navigate for some actions.Occasionally service at the counter is a little slow, or they manage a task with 2 or 3 people getting involved. Sometimes this is due to training new employees, other times it is because division of labor creates a need for multiple players to handle an aspect of the needed business. With a little patience, everyone is happy, even doggie who gets a big biscuit :)
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March 2022 by Desmond Mosbey
The fact that this branch closes from 1-2 for lunch is ridiculous.
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April 2021 by Lucas Green
Great customer service. Good location. I like it.
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September 2020 by Leah Kenyon
I adore this bank! A live person answers when I call. I'm greeted by name when I go into my local branch. I got a call at the beginning of the lockdown just to see if I was doing OK. Whenever I need anything, I ALWAYS get my issue resolved. Every. Single Time. When I open a new account, they give me a wonderful , high-quality gift, and they are always so kind to my children. My kids all have their own accounts now and feel welcome to do their banking without any help from me. If you're bank shopping, pick this bank.
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August 2018 by Cody Pumphrey
Some of the worst customer service in banking. Clerks are super slow and unfriendly. It took 3 bankers over 15 minutes to deposit money when the bank was slow... I don't reccomend.
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July 2018 by Ben Crist
Great Bank! I opened a new bank account and they gave me a cool new portable camping chair with excellent quality for free!!!
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April 2017 by Brandon Tryon
Very fast ATMs.
