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December 2023 by Stevenrme70
Berry's is usually my shop of choice, but they're always scheduled so far out that it just really isn't an option for me sometimes. So I've been looking for another shop that I can trust in case I need my car looked at quickly. Many brand name places and a couple smaller shops have made me feel like they did something shady, overcharged me, or treated me poorly because they thought I was young and incompetent.I called and they said they could check my car out the next day so I dropped it off the night before, but they were going through some stuff that resulted in them being short staffed and closed for a couple days and apologized for it taking so long. I need my car for work, so it definitely hurt a little bit, but I understand that things happen in life that you can't control/predict. When I checked in on my car a couple times, there were definitely some people who weren't so... understanding lol. The communication was also a bit difficult at times and would have to leave a message. After knowing their situation, I dont blame them in the slightest, but they always did call back and update me. I could have just taken it somewhere else, but he gave me his recommendation of what to do, an estimate for the work that was accurate, and was transparent and extremely friendly which I appreciated the most. He tried to start with cheaper options for why my car wasn't running correctly, and luckily, that's all it was! Obviously theres always the question of, do you use the big, expensive hammer to make sure to fix the problem in one hit, or start with the small, cheap one and keep increasing until you find the right one. But he did let me know my options for what it could be, and made me feel like I was involved with the decision on how to proceed.It's a small place, so you have to be aware that it may take longer than some bigger places, but they got me in quick, have reasonable pricing, and are transparent, friendly, and knowledgeable. It was only my first time here, but I will definitely be coming back in the future! Thank you guys for fixing my car, and most of all, treating me like a person and not just a bank account!
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December 2023 by Desirae Wollney
Lots of miscommunication, was initially quoted wrong. The person who answers the phone sometimes apparently doesn't know the accurate hourly rate.Then was told it would be done same day or they would contact me before noon to come get my car. I left messages same day didn't hear anything back, when I did get someone on the phone around 10am the next morning they just said they "wasn't sure when they could get to it. " unfortunate, they all seemed really nice. I'm sure something out of their control is going on causing a messy workplace.
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December 2023 by Rick Voss
Atlas automotive ruined my engine and is taking no accountability. Their outward communication was non existent as I was never informed when my vehicle was done, nor do they call back when they say. I highly recommend anywhere else. Dealership prices are worth it for a service guarentee
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December 2023 by Cody Roden
Lots of miscommunication. Had work done and I guess I can't complain about that but called back to get more (easy) work done and the lady at the desk never called me back as promised. Not the first time. Tried to reach the owner and the kid on the phone never would arrange for me to talk to him. I'm done trying here and have scheduled my very easy tune up work elsewhere now.
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November 2023 by Matthew Pawley
Wouldn’t recommend this place. They wanted to charge me $2000 dollars for a fairly simple repair, after they called again and said they misquoted and it would be about $1400 and about 6 hours of labor time. I found another mechanic in town and he did the repair for about $300 and only took him an hour. My car is running perfectly fine.Edit to respond to their reply: Try to justify it however you want but the fact is you tried to charge me thousands for what others did for hundreds. And you told me I had problems other mechanics said I didn’t. Dishonesty and lies just to make money. Go to other mechanics
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September 2023 by Jaime Hayes
Best auto repair I've ever er been too. The service was prompt, clean, and complete. Their experience and knowledge has saved me tons on heartache and indigestion. Only place to take a vehicle for auto repairs.
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September 2023 by Ezekiel Sharples
Duke and the team at Atlas are always kind, courteous, and efficient. Highly recommend for anyone needing auto work done!Services: Electrical repair
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July 2023 by Jeff Allen
They were very polite and courteous. The service took the amount of time they told me. The price was good too, and I really appreciated the military discount as well. They even followed up with me a couple days later to see how the car was doing.Service: Air conditioning
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July 2023 by April Lee
I took my Durango in because it's over heating and already changed thermostat and they said they blew out hoses and drove it around for an hour everything was good they wanted 200$ for that and I'm so glad I didn't pay for that because nothing was fixed.. worse than when I brought it in... do not go to this business they lied. I will not recommend them period.
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July 2023 by Wayne Davis
Did my repair work here, when lived here yrs ago. In town 4 family reunion. Water pump & serpentine belt went out, afternoon before 1,100 mi trip home. Duke & staff got right on it next morning, quick, professional and honest. Highly recommended & thank you so much! Great job!
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June 2023 by Crystal Muzik
Staff was helpful, worked really hard to get a hard to find part as fast as they could, honest, sincere, and checked in with me later to make sure everything went okay for replacing my u joint, and a fair price, thanks !
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May 2023 by Jessi Valdez
The owner of the shop is quick, efficient, and above all - honest. I don't know about you all but when I look for a mechanic I look for someone who isn't going to tell me I need things I don't or completely miss things that I do need. I feel like he was thorough and was completely HONEST. We will be back and will recommend to anyone who asks.
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May 2023 by Jacky Creed
My wife and I broke down from out of town on our way to an important medical appointment . Atlas automotive in Grand Junction got us in immediately and took care of us first priority to get us back on the road. This is by far the best service we ever got from a mechanic shop ! Thank you to the whole team at Atlas Automotive !!Service: Brakes
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May 2023 by Christopher Shelton
I looked everywhere to find a bike mechanic shop that would take my Cannondale and Doggyhut dog trailer and install a gas powered conversion kit on it. After exhausting all possibilities with bike shops(not a single one in town would agree 2 do it)...I was referred by a couple locals to Duke over at Atlas .Noone in town would take on the job but him.He gave me a fair price and when the job went south as far as compatibility of bike and motor, Duke took it upon himself to spend his own money on a bike that would property fit the two together safley. ABOVE AND BEYOUND....not once did Duke mention any ajustment in the set price he made in the original negotiations of the deal.He was prompt and always kept his word on how far along he would be in each stage of the upgrade.He was courteous, and excellent at communicating at all times...did I mention that he spent 2 days in the hospital sick as a dog ?Still he was considerate of my schedule. He finished the job with flying colors with both class and principal. All while teaching his 12 yr old son how to run a business..These guys are a family owned business with integrity and principal.THANKYOU GUYS SO MUCH
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May 2023 by Dak Shelton
Duke is a great guy who is super honest. He got my broke a** dad rolling again in no time and I'm grateful to him for it....thanks Atlas Automotive!!T
