-
June 2023 by Susan Moyer
I hope you can help me with a message I got from PayPal saying I ordered a bunch of bitcoin - which I didn't. I tried to reply to the email and it wasn't valid. I don't believe I even have a paypal account and I certainly didn't buy bitcoin. Thanks for any advice you can give me. Sue Moyer
-
August 2022 by Cole Garrison
Worst bank ever. Lori at the corporate office has poor customer service and tells you she cant fix it but this person can. Then the next person says she has to fix it. I was sent to 4 different people before any answers. DO NOT TAKE YOUR MONEY HERE. I will gladly take my account somewhere else.
-
March 2022 by PurpleCon
Their new online banking is horrible, either is down or all the dashboard pages won't load, online customer service is none existent, it usually takes a week to get any answers. Sunday afternoon and it won't log me in to my accounts. I get this error "Confirmation took longer than expected. Please try again." My internet is fine...
-
April 2021 by Kristin Brethauer
I recommend Alpine Bank. My experience with the staff has always been great. They offer many great services and a very professional and personal services.
-
July 2020 by Jessica Schoonover
They get an F for customer service. Don't expect to use their restrooms because the employees don't want to share the restrooms as if segregated bathrooms were still a thing. It's quite unfortunate, but I suppose at least the employee did it with a smile. I personally wouldn't ever switch to this bank. I guess it's better me than my child needing to use the bathroom. Although, I'm 100% sure they would deny a child as well.
-
July 2020 by Jonathan Smith
This branch repeatedly violates their own agreements set in place regarding checking accounts, specifically that accounts can be at a zero balance. I used the accounts to deposit cash into and to transfer to my primary expense account in San Diego (prior military). I have received multiple calls regarding my accounts. On one occasion, an employee flat out lied to me and said that it was mandatory I carry a balance. I asked her to send me the documentation she said she had. She never did (because it doesn't exist). I just got a call today stating that they are closing my accounts...To experience such a lack care and service is disgusting (especially in these times). This bank apparently has too much money and doesn't need or value customers. Avoid at all costs and bank with a business that values you. Alpine Bank, you just lost a customer for life.
-
October 2019 by Colbe Hallywaad
The place was definitely clean and staff helped me well.
-
September 2017 by Chanel Pacheco
Love this branch and this bank!
-
February 2015 by Kristina Manchester
Awesome service!!
