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November 2023 by Allison Fisher
Our house was packed up in a chaotic and rushed manner and with poor use of packing materials. Delivery was delayed from initial e-mailed expectation, followed by the worst customer service experience. Upon delivery, more things were broken and damaged than I expected from professional movers and because of the chaotic and poorly organized packing process, unpacking has been a prolonged and frustrating task. This was our third interstate move and by far, the worst experience.
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October 2023 by Brandy Miller
Driver, Jackson, was great! Crew in Park City were very efficient and courteous. Crew in Edina were throwing things around, damaged valuable pieces and walked off the job twice. Very disappointing
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September 2023 by Paul V
My delivery was two weeks late and some items were damaged and missing. Bailey's Moving & Storage in North Salt Lake City and Allied are the two companies involved in this fiasco.Oh yeah, I went thru the claim process and was only sent a check for $500 because they said it was only 5 days late. They loaded my stuff on August 7 and delivery date was supposed to be August 13 (expected delivery dates were 12-19), but they stated the truck broke down, so they unloaded my stuff into storage without authorization for over a week. A truck finally arrived to load my stuff out of storage on August 21 and delivered on August 24. Over the two weeks, Baileys' and Allied representatives were very deceptive and refused to answer simple questions when I inquired about the moving process. Not the responses I should have received after paying over $15,000. Which was supposed to be charged on my credit card upon delivery but was charged the day after I moved.In my opinion, I would definitely avoid using these two companies. They are a bunch of lying criminals.
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September 2023 by Stephen Rockhill
I hate leaving bad reviews but I have to be honest. The team was nice when loading my things but they crammed everything into the smallest space possible. Disassembled all my things and then did not reassemble them when they dropped things off(I was told they'd reassemble them). Some of my items were broken from the move, I paid for the insurance to have them covered. Turns out the process takes months and the communication is so bad. It's almost like they just hope I give up so they don't have to reimburse me. They added up the total of my reimbursement wrong and I've tried calling, emailing and nobody is able to help me. They just keep looping me to the same claims adjuster who hasn't helped at all and isn't responding to me. I would not suggest using this moving company, at least if you got the crew I did.
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August 2023 by Alyssa Gustafsson
Allied was very professional and made sure I was taken care of every step of the way. When I got to my destination I even had to call the driver and ask him to delay delivery a couple of hours due to an issue with our new home and he was so gracious.
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July 2023 by Sheryl Scott
Move went very smoothly, despite a few problems getting large truck into both Utah and Washington homes. Packers and movers were professional, courteous and efficient. I have already recommended Allied to others.
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June 2023 by Patrick Fink
Back office staff were great and communicative. The driver was optimistic to a fault and underestimated the time to accomplish everything. His staff damaged almost half of our furniture. Maybe it was a driver problem, but I’d hesitate to use them again.
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June 2023 by Theresa Marie Aguilar
Moved from Salt Lake City to Austin and Allied made everything easy. They provided helpful information and a variety of services. We had one of our cars transported which was fantastic. Disassembly and reassembly of furniture by the moving team was excellent.
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May 2023 by Jillian Livengood
Loading and uploading teams were great, but the uploading date was pushed back twice. The driver being overbooked was the reason for the delays. Plus they lost stuff.
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April 2023 by Talanesea Gupta
Open communications, on time, polite and no hidden gotchas. Extra points because they were happy and never seemed rushed.
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April 2023 by Lynnette Meek
Everyone was very professional and our driver, Christian, treated our belongings as his own! He personally loaded the trailer so everything was snug and safe. Everything arrived 2000 miles later on time and without any damage! Our move coordinator and sales team also were great to work with in making our move successful with a very narrow time window. We highly recommend Allied/Bailey’s.
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April 2023 by Doug Thomas
Packed our things efficiently, arrived at our destination when they said they would. Unloaded or things safely and efficiently. Would recommend to anyone making a long distance move.
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February 2023 by Georganne Bell
Every single person I interacted with was amazing. Chris Schuh was incredibly knowledgeable and helpful leading up to the move date. Cyndi Buhler was incredibly responsive and friendly. The crew on moving day at both ends was skilled and efficient. Nothing was lost or broken. And after dozens of moves... that's INCREDIBLE! Thanks Allied! I'll never use another company again!
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December 2022 by skiinjohn
Late, uncaring, no follow up after delivery
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December 2022 by Gretchen Dowling
Ryan, the team leader of our move was wonderful. We had a series of circumstances with our family that made the move extra challenging but Ryan set my mind at ease the day before the delivery and assured me everything would be fine. He had to do the delivery without us present. I drew him a map of the house and gave him a list of important items. Everything was flawless. And the most important part, I did not stress about the day because he was so reassuring about the process. I can’t say enough good things about him and his team.
