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February 2024 by Tj Bass
Thank you Cat for going above and beyond to help me out with my situation! Will continue to use Goodyear in Golden for all my tire needs!
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February 2024 by Angela Keller
This crew is amazingly helpful and funny! I ran over some remnants of an accident and brought my tire into this location to be looked at. Everyone was concerned about my wellbeing over the car, and was quick to help! They even found an additional bit of damage and fixed it without asking for more money. Very upfront and honest about what’s going on with your car and what to expect. I’m thankful I came here today for my tire needs. I’ll be back!
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January 2024 by Josh Lynch
The people here are fantastic, long story short they helped me try to find my lugnut key, to no success. They were patient and understanding, and went above and beyond to help me regardless of their gain. Love Goodyear stores for reasons like this, this is a store I would happily use in the future.
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January 2024 by Donn Emge
Got a quote on tires, but no one at the desk, waited longer .
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December 2023 by Sean Miller
I brought my truck in and had 4 new tires put on. They had it done early then expected. They also put my spare back underneath the truck, thank you and the new tires look great!
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November 2023 by Greg Caldwell
Very poor service. I brought my truck there to have nail/screws removed from my tires on two occasions. They didn't balance my tires. I made an appointment two weeks ago and they took an hour to balance two wheels. If they mark your valve stem it means that they didn't balance your tires.
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November 2023 by Cherie Kohler
Skyler D. and Cat really saved me with their more than above average customer service! I highly recommend this shop for any issues related to your cars tires, brakes, suspension....all of it! This shop gets you in and out worry free! They deserve ten stars!
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November 2023 by Amy Sanchez
Thank you so much Cat (service manager) and James (store manager) for getting my car in and done today!
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October 2023 by Jared Feig
These guys are AWESOME. We were passing through from out of town and had a brake issue (the caliper piston was seized and one of my pads was completely worn to nothing). We had to get halfway across the country the next day. We showed up at their office like sad puppies, and they completely took care of us. They were extremely busy, but fit us in to do a COMPLETE rear brake job on my Tundra (pads, rotors, calipers, bleeding, EVERYTHING). The kicker was that they did it SAME DAY. I can't recommend these guys enough, the ENTIRE team. If you're in the area, you need to go here for any automotive needs. THEY'RE HERE TO HELP YOU!!
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September 2023 by Tom Denton
I'm from out of town and was in need of 2 new tires for my truck to make it back to Dallas, TX. I called several Goodyear stores and this one could get it done and the person on the phone (found out it was the Service Mgr) was very pleasant. I headed in and WOW, what a great group. Cat, the Service Manager, was very helpful and the entire crew were very pleasant professional. The store was very clean, comfortable to wait and just all around great. I highly recommend this Goodyear location. Great job, folks!
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September 2023 by J D
I've been going here for 20+ years and have always found them to be very reasonable. They don't try to upsell you if you know what you want. They've swapped my winter to summer tires (on separate rims) for minimal charges (sometimes for free!). They will patch a tire that pucks up a nail, again for a reasonable cost. I strongly prefer and recommend them over Discount or BigO.
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September 2023 by Bryan Straith
Cossonie Baum was prompt nice and very polite. Also calming me down that I was to late to get work done. Also full component to the technician, I've never had anyone previously reset my computer reminder.
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August 2023 by Kirk W.
AWFUL experience. Got brand new set of tires for our jeep - paid for installation. By the time finished I was late for a meeting (not goodyears fault) so when I got in the car I noticed the right side of the cars tires at 42psi, left side at 29psi (both) which was weird since they were all supposed to be at 36psi. Figured either the TPMS was not adjusted yet and I could fill manually adjust/fill later. Come Monday, my wife has a flat 40 miles away from home. Made it to discount tire who was in disbelief at the sight of all our valve stems one of which was hissing!! They replaced our valve stems (for free!) stating my wife couldn't drive with those in that condition. When I called Goodyear, they told me 'well, we will inspect the valve stems and if need be we will install them and it might be something else (wouldn't answer if I'd be responsible for 'something else'). Obviously, to save a buck, and at risk to my wife/jeep/tires, decided to not replace our valves stems even though apparently they were visibly (and audibly!!!) in bad shape. The low psi was obviously the first sign something was bad, then obviously the valve stems should have been replaced but weren't, and then I got the impression if they found 'another reason' I would be on the hook after they stranded my wife! Why would I trust them to 'inspect them again'??? Now I'm worried the previous work I've had down is suspect if this is what is handed back to customers UPDATE: Goodyear did reach out to me to their credit. Was some new employees that weren't trained enough, which I understand. Still a bad experience in that could have been avoided, but the manager tried to make it right which is all I can ask.
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August 2023 by 7butterflyz J.
We've taken our car in multiple times for an oil change AND tire rotation. We were suspicious that they weren't doing the tire rotation, so when we recently took it in again, we marked the tires first. When we dropped it off, we verified with the Goodyear guy that they were going to rotate the tires along with the oil change. He said "yes". Well, sure enough, the tires weren't rotated! We were lied to and we felt cheated. We'll be finding another place to take our car in for oil change and TIRE ROTATION in the future. : /
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July 2023 by Zach Clark
Totally radical service with a super G-money crew! This place is the Jimmy Jam!!
