-
March 2024 by Kelly Yatckoske
Everyone at Subaru AutoNation West are so kind and helpful. The customer service never changes The employees everyone of them that I have come in contact with are courteous helpful and go over their way to make sure you are well taken care of?
-
March 2024 by gifford martinez
Service team is always great to work with.
-
March 2024 by Anthony Formosa
It's always a pleasure working with this team! They always communicate quickly and provide quality service! I drive a lot of my miles and my car is in great shape!
-
March 2024 by Gwen Krueger
Everyone was extremely friendly! The gentleman who greeted me early Tuesday morning was so nice. He is a great greeter! Annisley was very good at explaining the service that was done. She is very efficient and knowledgable. She provided me with a Lyft ride home and back which really helped me with my plans that day. My tires need replacing soon and she gave me information pertaining to my possible purchace with Subaru. The new facility is beautiful and inviting.
-
March 2024 by Jerry Dickerson
It was clean and the people were straight up and got my car fixed in a timely manner.
-
March 2024 by Larry Bolden
Friendly staff, What I did not like is after my most recent visit for an oil change. The tech recommended a couple of additional items to be serviced. I did not have the time and asked for it to be added on my invoice as a recommendation for future appointment. I have been taking my car to this location for 11 years, it is where I purchased my car, it has never been an issue to add recommendations. I was informed he could not do that, he was going to remove the items from the invoice and told I could call them because it would be saved in their system. The only logical reason for the change to me seems they do not want me to shop around or compare costs with other mechanics. If it is their policy now to not list recommendations so be it. I just prefer to have the information easily accessible for planning purposes and it seemed a little odd.
-
March 2024 by Bethany Ingro
Service was done faster and cheaper than expected. You can’t beat that.
-
March 2024 by Benjamin Young
I was trading in my new "old" vehicle (i.em bought a new car and hated it) for a 2024 used subaru crosstrek with 1k miles. Honestly, the best experience ive had with a car dealership so far in my life. Zaheer was really great, gave all the info and answered all my questions, and wasn't pushy as previous car salesperson have been. Would 100% recommend this location !
-
March 2024 by liz lizzyj
I was so worried it would be a million dollars to fix my check engine light that came on but Cole was very sharp on getting only what I needed no hidden costs and it was a reasonable and fair thank him again for me, fair warning I'll be back!
-
March 2024 by jorgelopez C8
Great service as always. Regular maintenance on your Subaru will make it live forever
-
March 2024 by Solomon Wilson
Awesome service! Great techs, receptionists, everything is always on point. All I got was an oil change and tire rotation, but the car still felt way better to drive when leaving.
-
March 2024 by Gina Kelley
I can't recommend AutoNation Subaru West enough. From the purchasing process to the service center this is the best dealership I have ever worked with. Despite my car only being 6 months old, bough it new, I ended up at the service center. There was a software update needed but, instead of the car providing that notification, the buttons and screen just stopped working. That part could be improved but, Shane in the service center was very helpful. I had booked an appointment through the Subaru app and call to see if I could change the time. When I explained the issue he informed me that the techs who would best be able to diagnose that issue would not be available the day I originally booked. So, he was able to quickly change my appointment date/time. When I arrived, Shane recalled our conversation, had my paperwork available and informed me throughout the diagnoses process. Estimated time was 2 hours but, the whole service only took an 1 hour. Highly recommend taking your Subaru to AutoNation Service Center.
-
March 2024 by Allie Seracuse
Annsley and team were so great
-
March 2024 by Colin Gastelle
Helpful staff, I’ve always had a good experience here.
-
March 2024 by Grace Atwood
The guy that helped me was very kind and good at explaining what my car needed.thank you for your kindness.
