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November 2023 by Erik Duwe
Good product, awful experience. I requested construction drawings to be printed from complete .PDF files, and after 9 days and a few very ugly conversations, we have the product. I uploaded 3 files via Alphagraphics website on 11/07. On 11/08 received phone call from Valerie asking for details and confirmation of sizing. Later the same day, received a quote/invoice, which I paid immediately. On 11/14, I called to check status, as it had been a full week, and it was a very small print job. The male employee with whom I spoke said he would deliver my message, and I received a very bitter, angry phone call from Valerie who effectively called to berate me for expressing displeasure in the timeline. She argued that it had not been 7 days and was really hung up on those words. Pickup on 11/15 was just as painful; as I walked into the location, the woman in front of store (I am guessing the same Valerie) greeted with a smile, but when I said "I'm picking up construction drawings for Earth Science Systems," she exaggeratedly groaned, rolled her eyes and made a show of her displeasure in seeing me. Our company owns a plotter, and we would normally have large-format printing capability, but we are in the middle of a move, so we needed to hire this one out. If our plotter was working, the job would have taken maybe 20 minutes. When I placed the order, I never expected to jump to front of line, and reasonably expected a day or two lead time. Then after a week, when I called to check status, each of the 3 individuals with whom I spoke deferred, demurred, and deflected as to why it should take such a long time for such a small job with no design, programming, or artwork required. I can say with certainty, that had I gone into Staples or OfficeDepot, I would have had the drawings same day, and would not have been treated so harshly for the apparent crime of expressing my displeasure in a calm, respectful manner. AlphaGraphics won't miss any other small jobs we might generate in the future, but we'll be much happier going to big box retail; I chose AlphaGraphics Golden because they are locally owned and small business, just like us.
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September 2023 by Chris Halsor
AlphaGraphics is my go place for printing. Valerie and her crew always get the job done right.
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July 2023 by Golden History Tours
We love the team at AlphaGraphics! Great attention to detail, quick to respond, and the quality of the product is top-notch. Valerie always reaches out when there's a question to make sure her team gets it right.
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October 2022 by Over Yonder Brewing
Great local Golden partner w/great customer service, quality of projects, and pricing!
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September 2022 by Mark
The personalized service I received from AlphaGraphics is something hard to find in todays world. The communication, personal deliver and pricing makes it easy to work with them. I am not sure if there is anything they can't do. They are also great people to work with.
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September 2022 by Jonathan Lowe
Talked to Juan. Basically told me he could complete a quick turn around project and then backtracked. Not sure why, but he became super short with me and told me I needed the artwork prepared but gave no indication (after asking multiple times) how to prepare it! Really felt for a small, local business the customer service would be much better. Heading to Staples!
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July 2022 by Megara Pullen
Fantastic service. Christina and her team created the perfect product which enabled us meet an impossible deadline. Very grateful.
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June 2022 by Mark Major
The personalized service I received from AlphaGraphics is something hard to find in todays world. The communication, personal deliver and pricing makes it easy to work with them. I am not sure if there is anything they can't do. They are also great people to work with.
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April 2022 by Melissa Lutz
Alpha Graphics did an amazing job - super professional, fast turnaround times and quality product! Highly recommend!!!
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August 2021 by Lori Burt
All the staff was friendly and great to work with! Edits were easy and communication was wonderful! Printed a coloring book and I will definitely use this alpha graphics for all my future printing needs!
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December 2020 by karla ferguson
We can always count on the team at Alphagraphics Golden to do a great job! They are professional and pay attention to detail. They always reach out if there are any questions. Thanks, Alphagraphics Golden!
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October 2020 by Dustin Robinson
so far so good.
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August 2020 by Matthew Thomas
Valerie and Brooke were great to work with. They communicated and offered advice and service in a friendly and professional manner and took a real interest in my project which left me with even greater confidence in how the final product would look. I was very happy with my decision to go with AlphaGraphics.
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April 2019 by Monica Kurtz
Always friendly and accommodating and goes the extra mile to make things perfect.
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April 2019 by Eric Reichwaldt
In from out of town, needed some fliers done quickly and they knocked it out of the park. Super friendly, very helpful, and most importantly a great quality product at an affordable price.
