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April 2024 by Eddie Adams
Victoria&Paty adjusted my watch link for me and provided excellent professional customer service!!
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April 2024 by Shawnee Benally
Patty was an amazing sales associate! They are so welcoming! Will come back!
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April 2024 by Gary Winn
Patty is awesome awesome, helped me look for some wedding gift ideas and resized my new bulova watch as well! Thank you so much!
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March 2024 by Lorry Afonso
On March 1st, 2024, I was at Zales in Glenwood Springs, CO. I was greeted by Shade sales associate, I told him I need a watch battery for my wrist watch. Shade did find the battery for my watch and now it works. Victoria was there assisting Shade as well. That made my day, also Travis and Pattie were among the team. Shade, Victoria, Pattie and Travis, thank you for your great customer engagement and service, great team work!! Thanks again, very happy and satisfied, Lori
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March 2024 by Edwin Fontanez
Travis gave excellent customer service. Overall great team of professionals. Would highly recommend and will continue to do Bussiness here
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March 2024 by Leslie Smith
I cannot clearly convey how absolutely condescending what I’m assuming the manager is at this place. My husband bought me a cross necklace online for my birthday. We opened it to find the chain completely knotted up. I wasn’t going to test the chain by unknotting myself so I drove to Glenwood the same day (my birthday) to have it fixed. I told the gentleman that it was a birthday gift today from my husband. He had another employee unknot it.then asked me if I’d like to check out the discount jewelry. I walked right out the door to my car and went to put the necklace on and the chain breaks. I walked right back in. Instead of apologizing for the situation (his company’s product) he instead asks me if I want to look for something “higher quality.” What a slap in the face! Apparently you only matter to this gentleman if your pocketbook comes to play, although for many in the valley I would say that my necklace is a “bigger” purchase for our family. I will be taking my business elsewhere from now on. And upon telling several friends of the interaction they both knew exactly who I was talking about by how rude he was as they too had similar interactions with him. What a disappointment.
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March 2024 by john beasley
Brought a new watch in to have the bracelet adjusted and the staff was very helpful and it took about 5 minutes! Shade and Travis did a great job
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March 2024 by Peter Baumann
Great service -- fitted my watch perfectly.
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March 2024 by Rebecca MIller
Knowledgeable staff and quick service!
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November 2023 by Angela Mendoza-Garcia
Travis was FANTASTIC in helping me and my fiancé choose the perfect ring.Thank you for your service today! Would recommend this location.
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November 2023 by Paulina Anchondo
Shortened the length of my mother’s watch in less than five minutes. Helpful, quick and were super welcoming! Five stars on the customer service :)
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October 2023 by Christina Provenzano
I brought a watch in to be sized and Travis was amazing along with the other two ladies working. Super friendly and professional staff all around, not to mention the beautiful jewelry they have to offer.
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October 2023 by Shar Padgett
Travis is an excellent and exceptional person and manager here in GWS. Great personality and very helpful in my new purchase. I love my new solitaire diamond ring..
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September 2023 by Renee Fleisher
I have bought several Citizens eco drive watches from the Zales store in Glenwood Springs and I love them. The staff is always helpful and knowledgeable. It's an outstanding place to buy watches and beautiful jewelery.
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September 2023 by Amy Rintoul
My husband recently purchased a beautiful ring from Zales for me for our anniversary. Working with Travis was a dream to collaborate on receiving the perfect piece of jewelry. Travis was organized, cheerful, knowledgeable, and creative. The entire experience was very satisfying. Highly recommend! Thanks, Travis!!!
