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February 2024 by S G
TRUE Automotive is a life saver. We were on a road trip and it is thousands of miles from home. The mechanic was able to quickly diagnose and fixed the problem. We are able to be on the road again in less than an hour. All the staff there are friendly and helpful. The waiting area is so welcoming and comfort. They even provided snacks and drinks, as well as charging station for your electronics in the waiting area.
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February 2024 by James Waddick
I originally took our Honda in to see if we had a problem with the alternator. When the car was checked everything was working. Within a week the starter went out. They found time on that day to start and complete the repair. With after hours pick up it could not have been easier. Great service!
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February 2024 by Helen Carlsen
I love Riverside Auto. I have taken my 2003 Element there since I bought it new in Glenwood. It is now 21 yrs old with 240,000 miles. It has always been extremely dependable thanks to the attention to detail of mechanics Nick and Vic, who are very conscientious and thorough. I trust them completely. I highly recommend this business!
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February 2024 by Kelly Fisher
I finally feel like I’ve found an auto shop in the Roaring Fork valley that I can trust! Their experience, knowledge and communication when your car is getting serviced makes you feel confident that you are getting what you pay for and that you are well taken care of! Will only be coming here moving forward, thank you!!
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February 2024 by Cathi Basler
I have been experiencing some really frustrating service from a local Subaru retailer. A good friend referred the guys at True Auto. I’m never going anywhere else!
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January 2024 by Anthony Krische
Outstanding experience with them. Very professional and accommodating
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January 2024 by Ben Haley
Was driving from New Hampshire on a 2 month ski trip in my 1984 Toyota camper, had about a month and half left to go on the trip when the camper started running poorly. Stopped in to TRUE automotive and they also let me park my camper inside overnight to thaw which was tremendous. The next day by noon my camper was ready and she felt like a whole new vehicle, all the power I had lost in the elevation had returned and were continuing our trip with far less worry now! Thank you True Automotive!
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January 2024 by Thomas Goldsborough
Michael and the team at true automotive are awesome. I was driving from steamboat to telluride when my car started shaking on the highway. True was able to get me in right away, diagnose and fix the problem, and have me back on the road in under 30 minutes for a reasonable price. Highly recommend to anyone needing automotive care anywhere in the mountains along i70.
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January 2024 by William Lewis
Do not hesitate to call. I called to get help with my vehicle. They were incredibly nice and helpful. Literally the most helpful person I have ever talked with answered the phone!
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January 2024 by ruth taggart
Great customer service. Friendly staff. The waiting area is very comfortable with coffee, snacks and TV. I am always confident that my car has been carefully cared for and will perform as it should when I leave.
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January 2024 by Austin Moser
Really nice folks and they do such a great job And I would recommended them for all your needs. PS great snacks and coffee too
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December 2023 by Lily P.
I was planning on driving home for the holidays (back east) and wanted to make sure everything was spot on. Called the day of and they got it in and looked at it the same day!!! Needed a alternator and got that in and Vic made sure to comb through everything! I appreciate the thoroughness and the service! The guest service from Michael and Kate was impeccable and they had such a great atmosphere and waiting room! Can't say enough good about these guys!
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November 2023 by Steve Willcut
We recently moved to the Glenwood area and are very happy that we have found a reputable auto repair shop. True Automotive replaced the serpentine belt on our Tacoma in September and when we brought it back for an oil change in November they noticed the new belt showed signs of cracking. They replaced it and credited me back the full amount from the original repair. These guys are legit and deserve a 5 star rating.
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November 2023 by Konstantin Kostakiev
Amazing people, I drove in from Lakewood to buy a car in Glenwood Springs and wanted to do a pre purchase inspection at True Automotive. They were able to get me in even tho it was the later part of the day and they were closing soon. I'd like to thank Michael, who's customer service and communication skills are some of the best I've ever encountered in any business. And also I'd like to thank Nick who agreed to personally stay late that day to inspect the car, which I indeed bought thanks to his thorough inspection and approval. Thank you both for going above and beyond! I can't recommend this shop enough.
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November 2023 by Tash Lane
Talked to True Automotive and they were extremely helpful and booked my car in within 48hrs. Multiple issues were fixed, they were great communicating with me through out and managed to do all the work within 1 day being in the shop for a great price. I will definitely be going to them for any future car needs, highly recommend!
