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August 2024 by Chris Bauer
Really bad. After picking my vehicle, upon further inspection I found damaged leather on the steering wheel and paint flaws from cheap and poorly skilled work. They did not return my phone call and gave me one email response claiming they would fix the steering wheel then disappeared. Two spots have chipped paint (probably under sprayed) and clear coat is peeling in two places. I don't think they care so I'd look elsewhere. I have to get another shop to fix their work after I paid them. I thought this was a good local choice, but apparently I was wrong.
I have to add that I received the same service as the other poor reviews you'll find here. They don't communicate, hide, mess your vehicle up worse than when you brought it in, and generally waste your time. It's a hack shop. Do not use this place. You've been warned. I'd be embarrassed if owned this company although this is probably great work to them.
One review said they were treated like family. Yes lol. Many families treat each other terribly. Good luck in your search for a body shop!
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July 2024 by Kate Sittler
MidValley treats its customers like family! I had recently purchased a used car and had to do some "rattle diagnostics" and they were able to validate, diagnose, and solve within an hour giving me reassurance that our new family vehicle was ready for the road. Recommend them to anyone in need of servicing.
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March 2024 by Eric Bennett
Milton and his crew are great! Always take care of us when we need them!
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February 2024 by Suzan Lakin
I would highly recommend the crew at Mid Valley Auto Body
They did everything they said they would do on time and extremely well.
The icing on the cake was the fact that they detailed the inside of the car which I did not expect. The best *****
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October 2023 by Alex Forsythe
These folks get it done
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July 2023 by stefanie smolski
FANTASTIC and FAST service! A vehicle transporter scratched up my truck pretty badly and the guys here were able to get me an appointment within a week and buff out the scratches in one day! Super friendly service. I’ll be taking all my cars there in the future. A+
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May 2023 by John P.
After waiting 5 weeks for my appointment after assessing the minor damage to my van w/ another Vail Valley autobody repair shop who canceled my appointment on Thursday for the following Monday appointment I received a voicemail that canceled my appointment indefinitely (Whaaaaaat?! ) I called MidValley Auto Body who told me to bring my van in the next morning to assess the damage. They ordered the parts and within a few days they had my van fixed! DO NOT WASTE YOUR TIME w/ GERBER AUTO COLLISION in Avon. Go to MidValley Auto in Eagle-Vail. Granted my repair was less than a 2 hr job but not only could the other repair shop not give me an appointment sooner than 5 weeks but MidValley also quoted the job for 40% less than Gerber! I was shocked how much of a price difference there was between these 2 auto body repair shops! Just goes to show not all auto body shops quote according to the "book"!
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April 2023 by Pascual Martinez
Lack of Effort put in , no Communication Whatsoever … left my Vehicle a mess , stains everywhere , looks like someone used it for a side business .. would not recommend !Service: Body & Trim
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March 2023 by Bruce Lewis
Will provide photos soon.Very unhappy with my experience at MidValley auto body. Shop does not provide updates over the course of repair and when your car is ready on a Thursday, they'll wait until 3 pm on Friday to let you know; only giving you 2 hours to retrieve your car before they close for the weekend.My car was returned to me with new damage (a small, but deep scratch) and the panel that was repaired was not restored to the OEM shape. Due to the panel not being the right shape, this affected the liner fitment in the wheel well. I mentioned it and their fix was to cut into the liner and use a body clip to hold it in place. You know... Instead of fixing the panel.I should also add that I was told a 5 day turnaround time which ended up being 3 weeks, plus an extra day to "fix" the scratch and wheel liner.This was all being covered by 3rd party insurance and the only company that called me regularly was Enterprise and THAT was only because they wanted their rental back. The body shop wasn't keeping the insurance company up to date else the rental would've been extended. Enterprise called me twice, once during week 2 and once during week 3 to warn me that the rental was coming due and both times I had to be the one to tell the insurance that the car still wasn't done. Maybe that's normal? I don't know.
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February 2023 by Google user
2016 Tacoma driver front body and complete suspension damage. \\\"Let me start by saying wow!\\\" Dana, Milton, Andy and the shop vatos LOL are very friendly, professional and very skilled with their task at hand. Absolutely hands down great customer service in having my questions answered in a reasonable amount of time, given this is the real world with everybody's busy schedule so give them that. There at Mid Valley Auto Body Milton's staff definitely goes out of their way to make you feel accommodated for and mKe your experience hands-free in having to deal with the claim and the insurance company and a great turn around time with repairs. The repairs to my vehicle we're very exceptional and they went above and Beyond in explaining/ pointing out the repairs that were made on top of completely detailing the outside and inside of my vehicle upon return. Highly recommended!!! Totally worth waiting for if you have to wait.
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February 2023 by Lupe Barahona
Definitely the best! I had a good experience with them.
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July 2022 by Victor Mamlin
Audi and the rest of the staff there are wonderful, caring people. Audi really made me feel like my car was in the best hands possible. Especially when dropping off something rare and expensive, it's good to have that peace of mind.
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July 2022 by Ashlyn Smith
I do not recommend this place. They are not communicative and none of their staff is ever on the same page. To sum everything up shortly - they lie, they do not communicate, things will go missing out of your car, and they will not fully repair your car. I called and stressed I needed my car done by a specific date. I understood that there were no promises, but was told that parts were ordered and expedited. The following week, I got one call saying the parts came in and that the car would be done by the end of the week. Then informed via another phone call that parts were not yet ordered and it would be another 2 weeks until my car was finished. There were multiple conversations being told different things. One lady there is extremely rude and unprofessional. They talk in circles and lie. It was a constant back and forth with them saying they ordered parts...they didn't order parts... it wasn't expedited... they are waiting on insurance... they are going out on a limb for me by ordering and expediting parts without insurance. None of it made any sense. The gist is they told me what I wanted to hear and not the truth. Insurance was not a problem - I spoke with them. MidValley Autobody was. Then, days after I pick it up I realize the window on the door they worked on doesn't roll down from driver's controls. I also had a platform in the back of my car. One of the support beams was broken before dropping my car off. I had intentions on fixing it after my car was done. Instead, I find the support beam missing. I gave them a call and they said they would call back after looking for it. I never received a call back. I am absolutely fed up with this place - my car was not fully repaired, there are things now missing in my car, and they lied and were rude when I spoke with them on the phone. I DO NOT RECOMMEND. You could pay me money to go here and I would still refuse. I understand that everyone is short staffed. This, however, does not justify things going missing from my vehicle and my car not being fully repaired. Take the rest as opinion.
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November 2021 by Juan cabrera
Is an a exelent auto body shop very friendly
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June 2021 by Ryan B.
Hit a rock in the road and needed body work done. This shop was only shop backed by my insurance. 10k worth of repairs. Car runs a little bit off but I've been assured that Mid Valley will fix any issues that arise from there work. Car was done in a timely manner, and was returned detailed. All together a good experience.
