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August 2024 by Cheryl Lynn
Disappointed in the customer service yesterday. Was asking questions about phone upgrades, special prices if I convert to Metro Flex etc. Basically brushed off and told to call the website main number.
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August 2024 by Charles Loyal
Anaya and it hooked me up
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August 2024 by The World of Yohan
Great customer service and awesome prices
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April 2024 by Carlos Cruz-Beltran
Nice place and nice people!
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February 2024 by Melisa Reyes
I love this place.
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February 2024 by Gloria Martinez
Excellent
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December 2023 by Gregg Chavez
Suck can I speak English can't give you any information don't know
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October 2023 by Miriam A
I returned an internet box from home and it didn't work I went for my refund before the month he said he had returned it to me and as soon as I left the door he canceled it and I didn't get anything that is a real injustice very bad service I hope they do something about it and no more people continue to go through the same injustices
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October 2023 by Doris Faust
Clerks are unhelpful. Wear so much perfume I cannot go inside!
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September 2023 by Anthony Navarro
Jackie was awesome!
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September 2023 by Beto A.
Esa niñita ke tienen de manajer Jacky es muy contestona y no sabe respetar, no ayuda en nada solo cuando fui a comprar la primera vez me atendió amable y después se pone a discutir con uno. Necesitaba ayuda para cancelar una cuenta porque el teléfono se me quebró y no pudo decirme cómo hacerlo
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August 2023 by hbk passtheblunt
This is the best Metro I have ever been to in my life. The associates were so helpful. And nice they help me find the perfect phone and get get me a tablet and a home in a box. I love that Metro and I love those associates Jackie and Dema
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July 2023 by Dilma Delcid
I love the costumer service, all of them are so sweet
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July 2023 by Felix
DO NOT GO HERE! I went in for their advertised offer of a free iPhone 11 when switching carriers, both on their website and in-store phone ads.As I entered, I approached an employee who seemed more interested in her phone than assisting customers. I asked about the free iPhone, and she bluntly denied its existence, despite the clear ad right in front of us.Without hesitation, she called her manager on speakerphone and had a conversation in Spanish, assuming I couldn't understand. They shamelessly plotted to charge me and make a profit, completely disregarding the advertised offer.The manager suggested starting at $280 and seeing how much they could squeeze out of me based off my reaction. When the employee hanged up she said she could give me the phone for $250 then she even had the audacity to change the price right in front of me, as if negotiating for a used car. It was a blatant scam to profit from what was supposed to be a free iPhone.Finally, I revealed my understanding of their conversation in Spanish. Her faces turned pale as they realized their deceit was exposed. I left them with a piece of advice: keep your shady dealings off speakerphone next time.
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July 2023 by Oscar Garcia
Great customer service
