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April 2024 by Janet Burlak
Yesterday afternoon I saw the owner (lady) yelling hysterically at an elderly woman right outside the business. The elderly lady looked like she had just finished cleaning the business nearby maybe the business upstairs (seen her a few times cleaning the dentist place). If this is how she treats people wow I would not get a membership here! Have some respect you maniac lady and be respectful, way to treat elderly people in our community. Maybe invest in some anger management classes.
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March 2024 by Clay Horning
Worst gym in the Roaring Fork Valley.TLDR: They require a 6-month minimum membership and charge you for another month when you want to cancel.I spoke to a worker and tried to cancel my membership. She told me I needed to cancel online on their website because it was the only way. It is a tiny link at the bottom of their website that took 30mins to find. I didn’t get any correspondence for a few days to a week. This was on 1/28/24. I had already paid for the month of January and my last month when I joined the gym. I wanted to cancel my membership because I was not going to be there in February.I spoke to the owner and she was incredibly rude before I even asked any questions about billing. She then proceeded to tell me that I needed to advise her 2 months before cancelling to not get charged. I had already tried to cancel on 1/28/24. I was charged for the month of February on 1/30/2024 and I had already paid the last month which means I paid through March.Highly don’t recommend you use this gym and if you do please be cautious of their charges.
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February 2024 by G Delg
The gym is nice and services an area in DIRE need of a nice gym. Has everything you can want to get a good workout. My only gripe is that I could not pause my membership for a month or two during my recovery from an accident involving a broken back and snapped femur. They told me I signed a contract... seemed petty and money hungry to not understand circumstances. Oh well, it didn't bother me much until I realized had this been any other gym, I'm sure it would've been little to no problem.Also*locking the doors when there is a front desk person on staff staring at you, 2 feet from the door waiting for you to badge in AGAIN is also a little silly. Just leave the front doors open lolI mostly live in Denver and am an avid gym user. This gym satisfies me overall- but could recommend a few things for greatness ( for one, who’s idea was it put cokes in the fridge? ) I feel any pre-workout, protein option would sell easily and sets the tone
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December 2023 by Franklin Giovany Fonseca Navarro
Super clean, nice service, it's very nice to work out in this place
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December 2023 by carolina espinoza
Beautiful Gym at a reasonable price, 2 floors, well equipped and has all my favorite machines! ?
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November 2023 by Foodie taster
This gym is bigger and has wey more equipment than the one in wilits but still a lot of things are missing.Machines are modern and they look really nice but 95$ a month for one gym it’s ridiculous and the worst is that you can’t even go to the other ones. You need to pay 180$ a month to be able to go to the other ones…Really crazy for what they offer and not worth it.
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September 2023 by Crystal A.
I submitted my cancellation request within 30 days of wanting to cancel as required and I'm still being charged. I've called and emailed and have not had the issue resolved. I don't recommend signing up for this gym because of their shady practices. I haven't used the gym in 3 months and I'm still being charged
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June 2023 by Matthew C.
What a disappointment for a supposedly good gym! I have spoken with a few people to cancel my membership but Jean Roberts gym refuses to cancel and instead keeps charging me for a service that I have already met the six month requirement for. If a supposedly legit company is scamming people at this level, what else is going on? On top of that the woman in charge in Aspen is very racist!
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April 2023 by Sherica Austin
My first time being a member at a gym. I really loved it. Staff is always willing to help. Great equipments. I hope they go 24 hrs soon!
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March 2023 by Hunter A.
Best gym I've ever worked out in. Views of Ajax and town. Every type of piece of equipment you can imagine. Never crowded. Even if you aren't a gym person it's worth checking out
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March 2023 by Mohamed Elzein
Nice with good amount of equipa
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October 2022 by Saylor O.
BEWARE - I went to this gym once on vacation this past August. I wanted to pay for a $50 day pass, but was overcharged by $400. I have only been refunded $300 of that amount after many attempts to get my money back. I only visited this gym one time...and so far it cost be $150 out of pocket.
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September 2022 by Alexander K.
Was yelled/swore at by a one Edgar Orellana who works the front desk there apparently (from what the receptionist told me this is a regular thing with Edgar). Was taking a kettlebell upstairs when this short king started screaming at me about putting the kettlebell back downstairs and that I had left it out last time (my first time going to this gym), and F this and F that. Anyway no one from management seemed to care and it looks like he'll be there for a while given that this just apparently happens with him because he "thinks he owns the gym" as the receptionist explained. WT actually F. Toxic gym atmosphere 101. You should be ashamed of yourself Jean-Roberts, letting employees like this run your gym. IG profile pic below and of course It's private. Straight coward in every sense of the word, called the gym multiple times to try and report this guy and he picks up the phone every time.. doing different voices, saying he'll get it to management and he'll be dealt with. That's what you get with Jean Roberts
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September 2022 by Kiley R.
Heartbreaking... after canceling my account 6 months ago With a staff member in person and over the phone, they Still charged me monthly, without any services being used. $600 out for something unused. is a lot to working single mother. After multiple calls and zero resolution. The owners wife, was nothing but unkind. This is a painful situation.
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May 2022 by Milko R.
Had three memberships at this gym, my son's, my wife's and my own- cancelled all of them. Jean and his wife are co owners of this gym and live in a bubble and think the world of themselves because they live in a small town. Since there are not many gym options in the area, they will gauge you in membership dues for a mediocre facility and provide very little value for what you're paying. Jean most of all just rubs me the wrong way. Just a pompous terd who needs to be sent home. Do yourself a favor and buy a peloton if you're a local. Or go for a bike ride. You'll avoid having to deal with these business owners who are just awful people.
