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December 2023 by Premier Business
Went in to send a wire for my business. They were very busy but Christopher was able to send the wire out and help me increase my limits. Very knowledgeable.
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November 2023 by Hamdi Nekkar
Very bad service not respect for get my money they said we don't have right now
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November 2023 by Ingresé Jesus
Good service
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September 2023 by Kyle Barrett
This location, including the branch manager Vielka Y Shaw, are a bunch of idiotic clowns. I've called between 5 and 7 times with no help. I was told to visit a branch location. When I visited the bank, they told me to call. When I called, they told me they couldn't help! I am tired of the back and forth and lack of accountability at Wells Fargo. Called and again Vielka refused to help or address the issues I've experiencing. I am still unable to access my funds/ account. No wonder Wells Fargo recently paid an almost $4 billion penalty for the exact same thing I'm experiencing!Reaching out to the executive office is a further waste of time!
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August 2023 by L. F.
Excellent service at the Glendale Branch, the employees are very well trained, professional and caring. The bankers assisting in the lobby are very helpful. Well run branch, that’s for sure.
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May 2023 by Danny Nguyen
After so many attempts of verifying my identification over the phone in order to get the technical issue fixed so that I can utilize Zelle, I decided to come in to get help. Thomas the banker sat me down at his table to tried to figure out what has been going on. He carefully noted down all of the issues and called to talk to the customer service on the phone as well. He told me to wait at least 3 days until the issue has been resolved but I was able to utilize Zelle the same night. He is courteous polite helpful and super nice. Thank you so much.
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April 2023 by Emily Mills
I went there on a Saturday to open a new checking account. I asked to open a new checking account and was told I could not be helped "because we close in 45 minutes" but was told I could open a new account in 20 minutes online and have it be fully functional today. I just tried to open an account online and it will be functional until Monday, and it will take 4-6 days to transfer funds in from my other bank. Really wish I could have gotten help in person.
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January 2023 by Nicholas Hileman
I set up an appointment to open a new account at Wells Fargo. I had been informed that I would need 50$ to open an account, so, having only 44$, I went to the ATM prior to my appointment-so as to withdraw the necessary 6$. The ATM at my card. The machine told me to inquire on the next business day. I didn’t feel like waiting a day to get my debit card back, so I inquired of an employee as to the nature of my situation. He told me in snide fashion that the ATM had shredded my card and that there was no recourse for me. Wells Fargo is a company that was fined 3.7 billion dollars for violating the boundaries of their clientele, and it’s clear they have failed to learn their lesson
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November 2022 by J Mauro Portillo
Debbie Rider was absolutely amazing in helping me with my business needs. She went above and beyond for me. thank you!
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October 2022 by Tony Kokx
Spot on reviews. Came in for help resetting a pin for a debit card and was told “you should just call customer support” suggested 4 different times by 2 different people.Called customer support and they said I should go into a branchThe building is nice and everyone is professionally dressed but had no interest in customer service and were obviously just waiting for their shift to end
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July 2022 by Daniel Makey
Fantastic customer service. Much appreciation to Thomas! He was very respectful, quick, and was so much help. Very glad he was the one to help me out.
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July 2022 by James Howard
Walked a half a mile arrived at 425 they closed at 5 told me didn't have time for me today, I am always having problems with this bank ,any suggestions on a different one would be appreciated!!!!!!
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June 2022 by Steph G
Jasmine and Samantha were so sweet and resolved an issue I had very quickly
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March 2022 by Jennifer Bail
Wooooow the Blonde short haired female teller needs to check her attitude. That’s the 2nd time she’s thrown serious attitude towards a customer for no reason and just now snapped at me after telling me to step up to her counter ha no thank you ! Do something about her before a customer foes
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January 2022 by Evelynn Edwards
2 bank tellers. 20 people in line. No drive thru open. They are playing the elevator music loud to drown out your unhappy thoughts. Why do I bank here again?
