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August 2024 by j ram
Why advertise a phone number? They answer and place you on hold until you give up. Several times. Bad management.
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July 2024 by Andy Olsen
Won't answer phone ever, even if they called you in the first place
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March 2024 by Peter ..
I have been a Walgreens customer for about 15 years mostly because of its proximity to where I used to live. Today, I finally decided to move on. It is not about one or two issues, it is about almost every single interaction I have had with them over the years - business or personal, such as asking if I could use their restroom. My doctor's office told me they would prefer not doing business with them at all. Everybody I have talked to (at the branch close to our address) was either rude, arrogant, or incompetent. I should have left long time ago.
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March 2024 by Josh Royse
Fiasco. Takes multiple days to fill a prescription. How did we get here?
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March 2024 by Beth Elliott
Incompetent, apathetic, and rude. Find another pharmacy!!!
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March 2024 by Carly F.
This place sucks!!!! I was on hold for 20 mins and the employees would answer the phone and then hang up on me on purpose 10 times. Their dive thru is always closed because of staffing shortages, ummm maybe pay your employees more?? Then you go inside to wait in line behind 20 people for your prescription. And once again don't bother calling to transfer a prescription or order a refill in case you threw away your bottle on accident because they will never answer. Welcome to the new America where customer service is a charm and people no longer work.
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February 2024 by Bobby McCullough
Like many experiences, the difference between a terrible one and a great one is getting a live person on the phone. The bot said that it would take 24 hours to fill a prescription, which unfortunately was not an option. Stefan got on the phone, understood the circumstances and made it happen (<1 hour).Much gratitude.
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February 2024 by Victoria Petersen
Glendy was so fast and helpful! I came in for a passport photo and was finished in less than 10 minutes.
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February 2024 by Amber Vigil
The lady at front desk Trudy is a little rude. I asked her what time her photo dept. opened up and was on the kiosk. I had to use restroom so I figured I'd ask. I had overheard her telling another gal she could use the rest room. I asked her and she said I don't think they're open. She then asked another gal If there bathrooms were open. Thinking she would say no she looked a little disappointed when the lady said yes.
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January 2024 by Tony Espinoza
You wait on hold for an hour then they hang up on you.
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January 2024 by Pete Perry
I have been attempting to get a prescription filled for two days. Went the Walgreens location in Glendale, Colo yesterday. and the drive up lane was filled meaning more than a 30 minute wait. Then went inside and there were 16 people in line waiting. Then went home and called their pharmacy and waited on the phone for 40 monutes then got a message that there was only one person in the phone que in front of me and waited for 10 minutes more then got disconnected. Started this same phone process over again with the same result of being disconnected 45 minutes later. Today I tried again but got disconnected 40 minutes later. This Walgreens store continues to get worse. Walgreens claims to be able to proactively manage my prescription needs but they couldn't possibly do that because they can't even process my orders correctly nor on time.I have heard the staff complain that they are underpaid and overworked. If that is the case then pay them fairly and Walgreens will be able to get enough good employees to run their pharmacy correctly. This store is not clean and sometimes get an employee with an "attitude". Used to have a checkout person who was the worst I have see. I don't like to be negative but I give this location a one star, giving it that because at least the front doors are open and the lights are on.The pharmacy staff seems competant and usually polite and friendly but they seem badly overworked and probably underpaid and probably underappreciated by Walgreen management. In any event, this store is badly run and horribly managed. Sorry to be so negative but I have been going there for more than 5 years and it gets worse each time I go there.
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January 2024 by Bailey Wier
Diego was great! Timely and professional experience. Very friendly crew throughout the whole process.
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December 2023 by joshua aguilera
This Walgreens needs to have more pharmacy staff
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December 2023 by Cohen Baughman
Randomly closed at 3:40pm on a weekday due to “unforeseen circumstances”? Not only did they wait to request an auto fill on a weekend when my doctor, like most, isn’t in the office but now they are closed at a random time so I still can’t get my prescription which I’ve been out of for 2 days. Hopefully no one needs a life preserving prescription today.Edit:This place has somehow gotten worse. Now expect to wait an hour inside or in the drive thru, whichever they decide to have open that day. I watched a lady physically standing in the drive thru during a downpour because the inside was closed (luckily someone else in line was kind enough to lend her an umbrella).I would like to make it clear that the staff is all lovely but they are clearly understaffed and underpaid. Walgreens the corporation is at fault here. I have officially moved my prescriptions elsewhere.
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December 2023 by Robert Kaltenbach
Tried to pickup my prescriptions but the pharmacy was closed due to sickness. Next day called to make sure pharmacy was open and waited in the line for 35 minutes….never answered.If you need scripts or are concerned about you health I would strongly recommend you avoid this store/pharmacy.
