PetSmart is the world's largest pet supply and services retailer, offering a wide variety of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the friendly and helpful staff who enjoy their work and provide good service. The store has a strong selection of items at reasonable prices, making it a popular choice for pet owners. Many visit for grooming services, which receive high praise for their quality and efficiency. There is also a convenient online shopping option with a quick pickup service. However, some customers have faced challenges finding assistance for specific items, leading to moments of frustration. In one case, a customer had difficulty locating two items and received unclear directions from staff. Despite this, many still value the overall experience at PetSmart, particularly for dog training, grooming, and daycare services. The store continues to be a go-to place for pet needs, though some may explore other options if specific items are unavailable.
Petsmart in Glendale is a pretty good store. I’d give it 4 stars but you have to find an employee to use the bathroom
June 2025
It's ok....they have the amount of dog food I need in bags
July 2024
I really appreciated the customer service I received from Leslie. She helped me get set up with the rewards program. Her compassion and friendliness was so nice and made my experience great.
