Brakes Plus, founded in 1990 and boasting over 100 locations, is dedicated to building strong relationships with customers, vendors, and employees. The business prides itself on installing quality products while providing world-class service at a great price. Customers frequently highlight the friendly and helpful staff, who ease anxieties about car issues with clear communication and a welcoming attitude. Many reviews emphasize the cleanliness of the location, with a tidy lobby and restroom, creating a pleasant environment for customers. The management and team, including individuals like Adam, Sam, Gordon, and Morgan, are praised for their professionalism and efficiency. Customers appreciate the honest and transparent pricing, with several noting that they felt respected and not taken advantage of, regardless of their knowledge about cars. Instances of going above and beyond, such as assisting a customer with a flat tire in bad weather, showcase the generosity and commitment of the staff. Overall, Brakes Plus is recognized for its exceptional service, quality workmanship, and a strong focus on customer satisfaction, making it a top choice for automotive needs.
