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August 2023 by Marcus Chaney
I opened my account in Grand Junction. I live in Fruita so I had an issue with my account and went to this location in Fruita cause that is where I live. I was told I need to go to the branch I opened the account with. I opened the US Bank account cause you have various locations. Absolutely the worst customer service.
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March 2023 by Ray McLennan
The staff is always friendly when I stop by. The best part of banking there is the quality of service that I receive. It is personal and meets my individual needs.
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July 2021 by Realean Brooks
Called and asked if I needed an appointment to apply for a credit card, was told no. Walked in and was told to use the app that they were by appointment only and didn't have time for me. Very dismissive and not helpful.
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March 2021 by Entrepreneur Time
Right when I walked in there was 3 tellers open yet not one wanted to help. After that the bank manager walked up to Count about 50 ones. He kept counting wrong until he decided to use the money counter. Truly the most unpleasant service. I would highly not recommend this bank.
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February 2019 by Brian Ward
Banked with US for over a decade - very friendly folks, easy to work with - and of the 'rude' or 'unprofessional' reviews probably come from folks trying to get a bank to bend the rules - that's not how it goes, they're a bank!
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April 2018 by justin love
Old lady staff was unprofessional and very rude with big attitude i would recommend this fruita branch manager to trained their staff with professional way and behave well with customer.
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January 2018 by Kade Thayer
Everyone's friendly and very accommodating. I bank here, and i find that they do a very fine job.
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December 2017 by Brook Richards
Rudest company I've ever dealt with
