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March 2024 by Kimberly Kelly
I love this location and all the people who work here are amazing. It's always so clean!
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February 2024 by Erin Penberthy
Friendly staff and super efficient
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February 2024 by M K
Service varies based upon employee. This was for a Amazon return and they refused to ship it - unless I paid extra for the shipping label. Not sure how I'm supposed to print from a barcode so I went to another UPS location and returned with no issues.
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February 2024 by Deborah Simons
Didn't open on time and the employee hadnt even shown up so who knows how long it would have taken them to get everything up and ready to function once they arrived. I had to leave to get to work. This store used to be the best in the area and is now the worst
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February 2024 by Sara Sadat
I was here today around 4:45pm the person help me name was Max he is such a patient respectful kind and very nice I am pregnant woman I asked for a chair to sit down I was exhausted he was kindly grab the chair for me he put on all my paperwork it was hot mess I got everything done less than 15 minutes and they were so busy I have never had such a good experience with the UPS
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January 2024 by Rylee Smarsh
Amazing service!!!! If I could give 6 stars, I absolutely would. All the employees, but in particular Max, were helpful, kind, and professional. Max went above and beyond! I cannot thank him enough for his patience and empathy. I hope this review gets to the right person and Max can be recognized for just how wonderful he is!
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December 2023 by Saleem Fennell
Great customer service
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October 2023 by Ray Chen
I went in for an Amazon return, and the courteous employee got it done in no time.
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October 2023 by Anna Hemming
The staff were so helpful and patient to find the best way to ship a large package!
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October 2023 by Terry Banfield
Fantastic customer service every time! Bryanna has helped me mail legal documents overseas for the past year. She is always so friendly, organized, and extremely knowledgeable. I highly recommend using this store!
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October 2023 by Jacque Kounkel
This was the most difficult Amazon return I have ever had. The employee who claimed she owned the store was rude and difficult. (I later heard from the actual owner that was mortified that her employee treated me so poorly and lied about owning her store was actually her store manager)She took a customer in the middle of my return. Offered me a $40 box and $30 saying if I purchased a box she had to tape it shut. to put 2 lampshades in the box and tape it shut $30 seemed extreme, $3 to print the label. I was actually willing to purchase the box and label and purchase a $6 tiny roll of packaging tape but the fake owner was so unbearably mean and rude I took my items and left. I have used this store for years and sadly the previous owners sold their store and the new management tried everything possible to make my return complicated, difficult, uncomfortable and impossible. I thought maybe it was me but walked the exact same order into FEDEX in Greenwood Village off of belleview and they were so helpful, taped my boxes up for free, printed my return labels for free and were incredibly kind and helpful had me in and out in 5 minutes! . FEDEX now has a new client for life. STEER CLEAR OF THIS STORE IF YOU VALUE CUSTOMER SERVICE- they need a lot of work admittedly from the owner they need a lot of additional training. I posted my experience on nextdoor and it seems the rude employee experience and extreme charges here I are a widespread trend. Do not recommend
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October 2023 by John Elmblad
Great job on passport photos. Very helpful solving problems and finding solutions. Wonderful friendly service, and good music.
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July 2023 by Patricia Slauson-Marcussen
Some of the friendliest people I’ve ever encountered! Very helpful and professional. Store is clean and well-organized.
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May 2023 by Kat Robida
Some of the best customer service I have ever received from any kind of business. I usually am in there in the morning with the morning crew, and they have just been absolutely amazing between helping with notary services, amazon returns, taking notes for our personal account information, and they are always just so nice to work with (: Special shoutout Scott, and I unfortunately don't know her by name, but the notary that is usually there in the mornings is an absolute doll!
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May 2023 by Rina B
Very good customer service here. Thank you to Bryanna for making my experience a pleasant one!
