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August 2023 by Lindsay Soto
Absolutely the best customer service! Alexandra stayed late to help my husband with his new phone. They are awesome!
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February 2023 by Tina Banks
They are never open and when you can't pay your bill they blame you and say that they are going to shut your phone off and then they tell you to go to their website but when you just have cash how are you going to pay your bill on line
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August 2022 by Ronald Prothero
On Sat 30 July, I came in to activate a hotspot, the guy working said he hasn't done them before because he is new, and I should come back the next day. I'm traveling, but spent the night to get it activated.Sunday the next day I waited until they open (11AM)Right now I'm sitting in front of the store and it is 11:15 AM and on one is here.Very disappointed in the customer relations at this store.
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May 2022 by Leighann Hansen
Best customer service ever. Such a great place to shop and unbelievable help from sales team !!
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March 2022 by Lid Z
If I could give zero stars, I would! I had a horrible experience at this store and will not be returning. The lady helping my family was very rude and aggressive towards us. To the point where she was yelling at us in front of other employees and customers. As well as, employees sitting around not helping other consumers that needed help. I would not recommend visiting this store, as you may have the same experience as my family. As a customer, this was an outrageous experience, and will not be coming back to this store ever again.
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March 2022 by John Simpson
Knowledgeable staff answered all our questions, helpful, no pressure to buy what we didn't need
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January 2022 by Randy Watson
Excellent service and helping us get info transferred from old phones to new phones.
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December 2021 by Teresa Lynn
Desire is absolutely a wonderful person and an asset to the company!! She kind and willing to help her clients with her knowledge and her heart! I witnessed an elderly lady come in and she was upset with a message and didn’t know if it was a good one or not. Desire calmly helped the woman & it touched my heart…. She then had to deal with me & I am more than a handful to say the least!! She treated me with respect as well. She is an asset, keep her!! In this world today it’s difficult for most people to just be genuinely nice and helpful. I can’t say the last time someone treated their customers like this & it was nice for a change!!! Thank you ?
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December 2021 by don sutton
Desirae was very helpful. She exceeded our expectations and gave us undivided attention. She also multi tasked with several other guests. Most importantly though she made myself & my husband feel so important. Studied our bill with us and helped ua get the best offer. Desirae's amazing personality and calm manner were outstanding. We are so thankful for her service. Please treat her to lunch or raise. ?
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November 2021 by jennifer clawson
Me and my husband had a great experience at the ft Morgan Verizon store! Was well taken care of by Alexis!! She is so knowledgeable and friendly! Will do all our Verizon shopping there!
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October 2021 by Dawn Johnson
Marisa was extremely helpful and very polite. She had the patience to give me the best help and her attitude that, No Worries, I can help you!! She did just that!! I am Grateful for all she did for me and I'm confident all my issues were addressed.Thank You Marisa ?
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October 2021 by Reid Kahl
Sales associates were very friendly and helpful. Much better than my old provider, Viaero !
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September 2021 by Brenda Riblett
Desirae was so awesome she was so friendly. Even though it took us awhile she was so patient and kind. My 2 grandsons were with us it was very trying lol but she was just the best person. Kudos to Ms. M.Gray too!!!!!! Both of them were just awesome!!!!!!!
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August 2021 by Davina Phillips
This lady had three people that were waiting and she was super friendly and seen me and another lady in between activating a new line. I've dealt with her before.....always friendly and HELPFUL!!
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August 2021 by Christi Chisum
The service was fantastic! Marisa was so polite and helpful. Everyone at Russell Verizon is always so friendly. Thanks again!!