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September 2024 by Scott Seibold
Good service
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September 2024 by Brandon D
Such a terrible experience with Ace in general and then come in store and get the worst service to resolve it. Ordered a product online that was practically impossible to actually order... website kept glitching/not completing. Finally had to order as a "guest" and drive an hour away to pick up. Product wasn't working out for my task so go to return and I explicitly go check thinking "great, gotta drive an hour" yet everything says "take it to any store". This store can't find the order, won't help me, says "well if you had a receipt...." I do! Holding one right off of Ace's system and they look at it like they never seen the internet. This was one of those moments to save a customer already ran through hoops and chose to just set it in stone that I'll never do business again with any Ace
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September 2024 by Eric Baker
I would give this Ace a possibility of being top 10 worst in the country. Looks like a rummage sale inside. Can never find anything. The help is terrible and lazy and doesn't actually want to help you nor can they find anything because it's so discombobulated. ridiculous!!
Edit: New people were hired and are nice and helpful. Store has been cleaned up. Still has low inventory.
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July 2024 by Anthony Grosso
Very good selection
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June 2024 by J M
Store seems clean and organized. However floor staff not customer oriented or even available. I stood in this aisle trying to figure out where to find what I needed for what felt like an eternity and not once did anyone walk past to see if there was anything they could help with. It's also not common knowledge that you have to bag and tag your hardware if it's not something you shop for regularly. When I went to the checkout, the guy just laughed and sent me back to get prices for what I needed. Now I have to go return what I bought because it wasn't even the right fit. Not a good experience at all.
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June 2024 by cathy england
Had to find a particular nut for my new weed eater. Employee helped me find the correct size. It was perfect. Thank you.
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June 2024 by Dominique Kollars
Has so far ignored the phone every single time I have tried to call and ask about something, absolutely useless to try and call and ask if they carry something
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April 2024 by Dominick Lebsock
Good hardware store
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February 2024 by Sarah Wunsch
Has just about everything! Staff wasn't sure where certain things were.. I ended up finding them! All in all good eexperience!!
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February 2024 by Barbara Hibbs
You can get help went you only person because there's nobody around
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February 2024 by Craftmaster T
Good hardware store usually have what you need and the employees are helpful
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January 2024 by Pure Insanity
Had what i was looking for that was hard item to find in a store of that nature.
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December 2023 by Anna Helton
A big thank you from a single mom here in Fort Morgan, With their help they had some insulation that they were not using and it was to no cost to help insulate a basement for my children, Christopher and Henry were so awesome I will remember this day for all their help. thank you so much!
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December 2023 by Meriwether Power
High prices and limited selection, service is excellent though.
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October 2023 by Abili 0711
The staff's attention is usually very good.
They have everything and the prices are average.
