-
November 2023 by Kyle Weingand
Always one teller working, slow and never staffed appropriately. Bankers just sit on their phones while tellers do all the work.
-
November 2023 by Sean Conaway
Not sure if understaffed or just poor management. 30 minutes to get service in the lobby and yet they refuse to do multiple services at drive through.
-
September 2023 by Susan Gold
Holly did a great job at the downtown wells fargo branch.Thanks
-
August 2023 by Sebastien Gavillet
I'll try to be polite but note sure I can. Look for another bank is the only way I can stay polite. Also no one ever answers the phone. Shame.
-
June 2023 by Ron Lazzarini
My son died suddenly and we had to close his accounts. I went to another WF branch and didn’t get much help. We came to the WF branch at College and Horsetooth and met Rose Chavez. My extreme thanks to her for her help and kindness in this difficult time. I highly recommend Rose!
-
December 2022 by Amanda Snyder
The staff is friendly enough. My only critique is that when you are greeted at the front door they are a bit of nosy rosie's. Your banking business withdraw deposit etc is your own personal business.
-
September 2021 by Morgan S
This review is for Rose. I walked in after an awful phone call with a "customer service" person and let me just say they sucked. Rose not only helped me with my worries but also helped me very quickly. She was also incredibly nice especially for how irritated and stressed that was. Thank you so much Rose! The whole company should follow your ethic.
-
September 2021 by Pam Schommer
I would not return to this location. I set up an appointment (due to COVID) to speak with someone about an account I needed to close (I had the statement so they could see what I was working with when I booked the appointment - I went in person first not knowing I needed an appt). When I arrived for the appointment, I was immediately shut down and the man said, "This isn't a bank account and I'm a banker so I can't help you". I tried to ask for help on what I could do or if there was someone I could speak with and he continued to be extremely unhelpful, rude, and acted like I was wasting his time. He talk down on me and at one point said, "You see that sign behind me, that means I'm a banker. I will literally lose my job if I help on this account". I was just asking him to be helpful even if that meant he was not helping me directly on my account. He would not even print off a current account balance or report so I could have one for my records (it was an active Wells Fargo account). It is one thing if you can't help me directly with the account, but to be so rude about it and not offer to look into what else I have as options is unacceptable.