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December 2023 by TINA LEBEHN
Jamie was awesome! So helpful and went way above and BEYOND! VERY FRIENDLY FUNNY PERSONABLE !! WAS STRESSED ABOUT GETTING NEW PHONE BUT HE MADE THE PROCESS SEAMLESS! LOTS OF PERKS SO GLAD I CAME TO THIS LOCATION FOR ALL MY VERIZON NEEDS! EXCITED TO USE MY NEW WATCH AND IPAD AND PHONE!
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December 2023 by William K.
Be sure to write down everything that the sales people are telling you. Making changes can be easily forgotten when things are moving so quickly.
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November 2023 by Korie Frye
Hannah is very thorough when dealing with customers. She makes sure they know the pros and cons to make an informed decision. She is very patient and respectful of people’s time.
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November 2023 by yvette neri
The store was lovely and the agents were friendly and helpful to their advantage
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November 2023 by Stephanie Abramson
This location was fairly busy the day I went in to get a new phone and there was only one employee working until the late afternoon. Hannah was very professional, patient, and knowledgeable and greeted each customer and was able to help multiple customers at one time while ensuring high quality customer service! She listened to my needs and my wants and what I felt my level of expertise or lack of... Hahaha and was able to match me with a phone that I feel is a step up from my previous one, but I am still able to navigate and use the features and I am quite pleased with the camera, ringtones, and the ability to finally have multiple apps that are necessary for my daily living currently. Thank you Hannah for such a great experience! You were a delight to have as my phone expert!
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October 2023 by Stephanie A
This location was fairly busy the day I went in to get a new phone and there was only one employee working until the late afternoon. Hannah was very professional, patient, and knowledgeable and greeted each customer and was able to help multiple customers at one time while ensuring high quality customer service! She listened to my needs and my wants and what I felt my level of expertise or lack of... Hahaha and was able to match me with a phone that I feel is a step up from my previous one, but I am still able to navigate and use the features and I am quite pleased with the camera, ringtones, and the ability to finally have multiple apps that are necessary for my daily living currently. Thank you Hannah for such a great experience! You were a delight to have as my phone expert!
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October 2023 by Eric Shultz
Sha, was great! Very knowledgable, and not afraid to take extra steps get a correct answer if he didn't know...
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September 2023 by Kiko Fournier
Shay was a friendly dude who went out of his way to find promos that appeal to me, and was flexible with my wants and needs. He saved me money, got me a new device (that I was long overdue for) and was generally a pretty cool guy to be around.
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June 2023 by Gladys Beth Brown
I came in with a pair in mind. Those were out of stock. He showed me some a bit higher priced, but still in my price range. In talking with him. I mentioned I wear hearing aids. He showed me some that would be the best with my hearing. They were a bit above my range. But with a senior discount, they were affordable. So I left a happy customer.
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June 2023 by Gladys Beth Sullivan
I came in with a pair in mind. Those were out of stock. He showed me some a bit higher priced, but still in my price range. In talking with him. I mentioned I wear hearing aids. He showed me some that would be the best with my hearing. They were a bit above my range. But with a senior discount, they were affordable. So I left a happy customer.
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May 2023 by Meg and Andy Campbell
Hayden and Shay helped us make the switch to Verizon so painless. They provided excellent customer service and patience. I would highly recommend this store if you are in need of any help from Verizon. They go above and beyond to make sure you have all your questions answered. They had to stay late to get us set up and we were so impressed by their professionalism and kindness.
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May 2023 by Brian J.
Went on a Saturday me my wife and my near dead old I-Phone. The man working was nice professional helpful. And super patient with me. Not easy considering how technically challenged I am. Just fantastic service with a great new phone,
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April 2023 by Patrick McGinniss
If you need a new phone, troubleshooting or upgrade to service, go visit the folks off Mulberry in Ft. Collins. Hayden and the team are simply outstanding at their craft! ????
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April 2023 by Chase Knoll
Alexa made me super confident in my switch to Verizon, balanced so many customers & made everyone feel so cared for the entire time. She kept track of everyone’s situation and moved between us all so efficiently. Best service I’ve ever gotten in a phone store in my decades going to them. 6 out of 5 stars, this will be the only Verizon store I ever visit if I have any choice in it
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April 2023 by Adlai Marquez
Hayden was wildy helpful! Absolutely the definition of above and beyond very friendly and funny, I felt supported and well informed during my Verizon visit. I imagine service like what Hayden provided only to be comparable to the service an angel would provide the Lord! I wish his family and his new daughter an excellent 2023!
