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March 2024 by George Dial
Fast & friendly. I got in and out in 15 minutes. They are a well-oiled machine.
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March 2024 by Cali Burrell
The past two oil changes I have done with this location I have left with an oil leak/issue! Both times I was told I had a ‘major transmission leak’. Both times I took my vehicle to my mechanic and that was not the issue! The first time the crew did not torque/tighten my oil plug fully and the second time there was an issue with my oil cap on the top of my engine! This crew is not knowledgeable and does not know what they are talking about or doing! Their misinformation has cost me more money and time! I will never recommend this location to anyone and will most likely never go to another Valvoline!
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March 2024 by 0x Dad
I didn't want to bother with the hassle of changing my own oil, used these people for years. Today I go in and get told I have "A major oil leak". I went to the automotive store to do it myself, and I pulled exactly 4.5qt's out of my 2.8L v6 engine, the exact amount my engine should have had. They can't tell the difference between a coolant leak and an oil leak and refused me service. Thank you, if I had paid you to do the job I wouldn't have been forced to learn to do it myself which is FAR cheaper, $35 for 5w30 5qt's of synthetic and $12 for a high end filter, versus the astronomical price of them doing it, and the automotive store took my old oil to dispose of it for free. Just took a little bit of elbow grease and a couple tools and a drain pan. I honestly want to thank you, I'll never again have to overpay for an oil change.
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March 2024 by Stephen Simonds
Great service!
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March 2024 by Miah Give remount
Horrible every time ,new people every time ,broke my valve stem on my jeep didn't fix it ,was told to bring back a receipt of any cost to be re in burst and did but no response and was told had no manager when showed up in person. Not even so much as a call or email .after asking around found out there is a reason for no lines or waiting at this place ..
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March 2024 by Laura Gaines
We were in line for an oil change and made to move to let someone go in front of us supposedly for first come first serve however it is not typical to move someone just because one line moves faster. We will not be back!!!
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January 2024 by Jayme Taylor
Super fast and efficient handled all of my needs, and were super friendly and professional as well! Was a tad pricey, but worth it for the savings on time and the convenience will probably be back.
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January 2024 by Bob Grizzly
Been coming here for 26 years, was a little sketchy early 2000's but these days it's back on top and 100% reliable, honest and well priced! Can't say enough good things about them and as long as they're still here I'll keep coming back! And thanks Paul for the extra attention and care on my jeep this particular day ? ?
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December 2023 by Chet Forsberg
If you like to be mocked by the business's employees while spending money at their establishment then this ur place. One employee made a comment about my arrival right after I pulled in at 5:15, "who in h3ll comes in here at 5:30". I hope the repairs on my vehicle don't reflect the service I got while being there.
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December 2023 by Kathryn Lopez
Love this place!! Take my 2 cars here all the time. They are super friendly and give me confidence in what they are doing! Never feel pushed into buying things that my cars need. Dont ever leave reviews but want people to know that if they bring their cars here they will not be disappointed! I love this place and everything that they do! Recommend all my family there! 10 out 10!!!
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December 2023 by Mark Lee
I was next in line and waited over 1/2 hour to just get in the bay. There was no adult manager in sight and apparently the children working there couldn't open the second bay. They didn't check my tire pressure and overfilled my coolant reservoir. I got s full synthetic oil change and they gave me a sticker with the next change at 3K miles and said that's all they can do. When I got home I had an oil stain on my driveway. Was not a leak, thank goodness, but they spilled oil and it was dripping. This is my second time there and the first time they didn't tighten my oil plug and it was leaking. They really need to hire some professional people who know what the heck they're doing and actually pay attention. Valvoline - look at your reviews and get some adults in there. The kids you're hiring aren't doing the job! I won't be back.
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December 2023 by Brendon Geary
My car was “too new” to change oil. Apparently even though it’s been an engine that Mitsubishi has been using for easily a decade because it is a 2023 their computer won’t let them change my oil. Can’t look back and see what a 2022 or 2021 or 2020 or etc used I’m just SOL (straight out of luck). Bonus is I waited 30+ minutes before I even was able to find it out.TLDR. If you have a new car they’ll waste your time.
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October 2023 by Riley June Cooley
This was my first time in. Service was quick, but they wanted to push a lot of services on me, and acted like I didn't know my own vehicle's condition. I'm pretty sure they changed my filter which was an added unknown fee. The next time I started my car, it released dark smoke from the exhaust, which means they overfilled my car. Otherwise the oil change was fine and they were kind.
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October 2023 by Sunflower Flores
I took my car there for an oil change, they convinced me to let them change the belt as well, they couldn't figure out how to put it on properly, when I finally got my car back, yes I had to leave it there for hours, it started making a loud screeching sound. I had to take it back 3 more times, had to sit in their hot garage for hours, for them to never actually fix the problem. There has been no resolution, and I will have to take it to another place. Dont let them do anything to your car except change your oil.
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September 2023 by Adam Dutko
Went in yesterday for an oil change on my 2018 f150. I stopped at autozone and picked up Mobil 1 oil and a STPxl oil filter $90. Took it to Valvoline for them to do the oil change as I usually do for $34.I decided to check under my hood today and they never changed my filter! They never even touched it.They had my number if it was a honest mistake and could have called me. I tried to call them this morning and the VM says their phone is broken and their vm is full.Trying to get ahold of corporate so I don’t go down there and cause a scene.