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February 2023 by Ryan R
Don’t worry. I’ll spread the word and this image like wildfire. Your special needs driver doesn’t seem to grasp the concept of traffic and instead would rather almost rear end me at a stop light and continue to follow at unsafe distances that most law enforcement would find citable.
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August 2021 by Joe H
Reckless driving. 60+ in a 40 this morning. Would not recommend.
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May 2021 by Adam Hess
A driver of one of your cars excessively sped through an active school zone of their own neighborhood and where my children go to school. I don’t think anyone who is this negligent should be driving a company vehicle. Shame on you.
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September 2020 by Trapper Michael
PDS has the best customer service, they never hide things in small print and they always do the right thing! I would recommend this company over any other of it's kind. There are never any hidden costs and they are a business that stands by yours and your company's values. You can trust this company 110%!
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September 2018 by Mark Griffith
I will never lease a Xerox from PDS or anyone again. With 3 months to go in our lease, we get bought by another Company. The new company assumed three of our leases, but our office was being closed due to the buyout. With only 3 months to go on our lease, they still charged us a lease cancellation charge that was double what the final three monthly payments would be. I can NOT recommend a company that will not work with someone in a situation such as this. They're comment... There is nothing we can do... Well, what I can do is tell Everyone I know!
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October 2017 by Christie C.
UPDATE: thanks for your response. I continue to make payments on the lease.. would you consider it "valuing every customer" to not respond to my emails and calls? Also, are you aware your salesperson told me my equipment could be moved to a basement without a site visit? Now my machine is sitting in a garage covered in moving blankets for weeks while I pay $600+ a month for it? Perhaps if PDS really values their customers, they will pick up this machine, assume the lease since it sits unusable due to your salesperson's negligence. I wish there was an option for zero stars. I already left a review and PDS contacted yelp to have it removed on the basis that it did not include enough details, so I am happy to provide more details about my experience. I would really like to save other possible customers from dealing with this "business". COMMUNICATION The salesperson I dealt with most recently was Brick Spangler. While the previous salesperson also was often unprofessional, I will focus on my experience with Brock since that salesperson is no longer with the company. Brock's response times to emails was poor at best. Several emails and phone calls were never returned so I would have to call or email again a week later. Just this week he told me he would get back to me "tomorrow" on Monday. It is now Friday and he has not responded to my email. His communication was also very unprofessional. Although he rarely responded, when I did my yelp review, he emailed me "are you kidding me?" When I discussed concern over my lease payment, he said things like "pay it or never be able to get credit again, file for bankruptcy, shut the doors, get a lien on your business" etc which was not only employing scare tactics but also completely unnecessary. I did not ask for his financial advise nor did he have any basis for the comments he made. I simply wanted to negotiate a lower price on the buyout of our machine the same way you negotiate a lower lease and he was beyond rude. DISHONEST I opened a case with xerox customer relations regarding the buyout if my machine. Even though I have written proof to Brock that I wanted to continue to deal with xerox customer relations, he contacted them behind my back and closed my case. YELP- before allowing PDS to request to remove my review, please let me know but I believe I have included enough details about my experience this time.
