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April 2024 by Ashlyn
I’m not usually one to write reviews of any kind but my experience was sub par at best. It felt like I was an inconvenience to the workers by bringing in my clothes to sell. Not only was I apparently interrupting their conversation, the girls at the front desk were more than comfortable talking about my clothes in an unkind manner while I was waiting. From what my receipt says, the worker spearheading this behavior is KK and she overall had a bad attitude and trying to rush me out of the store after my buy was done. You guys have so much potential as a second hand store but the attitudes of your workers ruin it…
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April 2024 by Alex Williams
There's not a better Plato's Closet than this one. I've been shopping there since I was 16 & it's truly what helped me find my own style. That launched me into a career in fashion. The pieces I get the most questions about "where I got them" always have the same answer: Plato's. Best prices, best finds, sweetest girls, clean, organized. THE BEST!!! I can't recommend this store enough!!!
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April 2024 by Michelle Sanchez
Wonder when they’ll stop hiring rude stuck up girls and hire someone who’s actually friendly. If your whole job is to stand around and yap with each other you can at least try to greet customers like what are they paying these people for? I don’t recommend, you can find better stuff at the thrift.
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April 2024 by Christianna Harris
Very rude staff.
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April 2024 by Ben Applegate
Pray, allow me to regale thee with a tale of my recent sojourn to Plato's, whereupon I found myself compelled to pen this missive, though ordinarily loath to engage in such scribing.'Twas with a modicum of skepticism that I presented a collection of garments for evaluation, yet to my utter delight, the remuneration offered far exceeded my humble expectations. The staff, with commendable alacrity, assessed my offerings with fairness and dispatched their duties with efficiency.In particular, I must commend the esteemed and pulchritudinous KK, whose assistance proved invaluable throughout my sojourn within Plato's realm. Despite my own disarray, her patience and guidance were unwavering, facilitating a most agreeable transaction.Moreover, the selection of men's attire proved to be both extensive and of impeccable quality, affording me the acquisition of several articles which have since become cherished favorites. KK, in addition to her admirable qualities, graciously proffered advice in matters of sartorial choice, adding a personal touch to the experience.Indeed, the entirety of Plato's staff conducted themselves with exemplary professionalism, maintaining composure even in the face of discourtesy from certain patrons. Such conduct is deserving of commendation and ensures my earnest intention to revisit Plato's emporium in the near future.
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March 2024 by natalie freifeld
This store is a joke. About 2years ago I brought in a few items. My ex husband is pretty well off and took our teen daughter shopping at Newman and Marcus for a home coming dress. They came home with 2very cute red dresses that weren’t cheap. Obviously she only wore one. I brought them in one only worn the once and the other with tags on it. This was a week after the dance. I also brought 3 plaid dresses ( were hugely in style) with tags still on them. Never worn and name brand. This dumb little girl turned down everything trying to tell me there out of style Wow. I tried to go shopping there last night. Almost the entire store was full of outdated, faded hideous clothes. I’m counting the days they go out of business. Place is only good for shop lifting at best. If even that. Thrift stores have better stuff
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November 2023 by savanna
No point in bringing anything because they won’t take it anyways. Clothing is over priced either way. Employees are hardly doing their job, and are consistently uncoordinated. Not a fan, and I don’t know who would be with this kind of service.
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September 2023 by Sophia Atanasoff
Wouldn’t recommend selling here as you can get good money from something like Poshmark vs $2 for something they sell at $15. They arent allowed to accept stained or damaged clothing yet EVERY time I come in, without fail, I see stained and damaged clothing. I pointed out a giant hole one time and they said “oh well we can give you a 35% discount or it will just go to reject.” 35%?! That’s nothing. It’s overpriced thrift store clothing that’s not much better than any other place. It’s ocasional that you find good stuff and the staff isn’t very nice.
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September 2023 by T!tyla
Horrible costumers service!!! I got a strong impression they definitely don’t like Latin people! The old lady there with short silver hair was so nasty actitud I tried to ask more about the store policy since Their inventory looks way worse than the price they are presenting. clothing its old with stains! But she was so rude , not interested of helping me!I encourage everyone to not waist your time!
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August 2023 by Olivia
I'll never step foot in this location again. The employees have no customer service skills and they will reject quality clothing and just waste your time pretending they're actually going through your items and you'll get the same generic "worn and outdated" response, despite having new tags and gently used articles of clothing. I briefly looked at their clothes they were selling and many were stained and in much worse condition. Do yourself a favor and go to a different location where employees are nice. I agree with several reviewers and truly believe the customer service experience here is underwhelming. This is my first time posting a negative Google review, but feel it's necessary to call them out.
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August 2023 by Kadie Ainsworth
My kids like to come here, but it's pretty hit or miss what we will find. As other reviewers stated, they seem to mostly have smaller sizes. (which is in the favor of my skinny teens). We like that it's a broader selection of options than what we would find at a big box store, and the prices are lower, but the selections obviously vary from day to day.I will agree, nobody that works here is really all the helpful or friendly. I have worked retail and I get that it is not always glamorous, but I get the feeling that the people who work here HATE their jobs and it leaves you feeling unwelcome.Selling at any place like these, you can always expect low buy prices. I think they even say up front that they buy things at around 20% of their original retail value. So people who are annoyed they didn't make much money, should not be surprised, but I can't speak to how picky the buys may or may not be.
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August 2023 by Hayley Pfleeger
Horrible experiences at this Plato’s. Once I tried to return a couple dresses. I had the receipt, as well as the tags but they weren’t attached so they couldn’t take them back. All I got was a “sorry bro” from the girl helping me. (I am unmistakably female). Incredibly rude staff all around. The second time I went in was to try to sell some clothes. I tried to sell said dress that I couldn’t return. They didn’t even take the dress that I bought from them. They said it was due to pilling on the dress, the same condition i bought it in originally. Again the staff was insanely rude during this whole experience. Save yourself some frustration and please don’t shop/sell here. Wish I could give them 0 stars.
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August 2023 by Shiloh Jean
I will never be back to this Plato’s. The girls are so beyond rude. They are poorly dressed and poorly educated on brands and proper human etiquette. I was given $14 for Doc Marten’s that were worn twice. They priced them for $75 not even fifteen minutes later. I had a NWT matching set and they did not inform me, that even though they purchased a matching set that wasn’t even the same size the very next day, mine was split up. I didn’t realize until I got home. That was completely on purpose. No one wants to deal with mean girls who just recently moved to the state, and obviously are used to treating other human beings as less than. You cannot spot a millionaire and you cannot value anyone based on monetary value to begin with. The clothes here are stained, smelly and one skirt was completely ripped out in the rear seam, priced for $30 regardless. Walmart, Target and Shein are not items anyone wants to purchase for more than they retailed for. This whole location needs an overhaul, otherwise who are you even marketing to? Because “juniors” don’t want to be treated so poorly for a couple used tops or Freebirds that are hardly less than their original retail price and trashed. Do better, I personally won’t be back and I’ve shopped here for YEARS.
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August 2023 by Jadyn Villani
I have never left a review in my life but this was needed. I do not recommend selling to this plato’s, they did not go through any of my stuff and my box was the same as it was when i brought it in. The ladies helping me were not very nice either. They proceeded to tell me all my stuff was “outdated and to worn” even my new free people items with tags on, plus items i purchased from this location less than a month ago, unworn with there plato’s closet tags still on…they didn’t buy any of my stuff. Definitely doesn’t stick to their buying policy. I went to a different location and they bought about half my stuff after actually looking through it. 0/10 to this plato’s & my experience.
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August 2023 by Abbey Runyan
Extremely outdated pricing system, borderline insulting? Just went in and they wanted to buy a pair of Madewell jeans (which were purchased for over $100), a never worn skirt, and shirt FOR $9. DIDNT EVEN BREAK $10 for good quality clothing and would rather donate to Goodwill ((:
