Plato's Closet is a resale store offering a broad selection of secondhand clothing at lower prices than big box stores. The store is described as clean and organized. Many customers report finding great pieces and the best prices, with some stating the selection helped them find their personal style. The clothing selection is noted as extensive, especially for men, and offers a variety of options, though it is often hit or miss and tends to favor smaller sizes. Some reviewers, however, feel the store is overpriced, comparable to a thrift store, and note that finding good items is only occasional. Criticisms include the presence of stained or damaged clothing on the racks despite store policy. Experiences with selling items vary widely. Some sellers have a fantastic experience, describing the process as fast and efficient, with staff offering fair value and allowing them to clear out unwanted clothes quickly. Others strongly recommend against selling, stating buy prices are very low—around 20% of original retail value—and that you can make more money elsewhere. They note that while the low buy prices are stated upfront, some sellers are disappointed by the amount offered. Staff reviews are mixed. Many customers praise the staff as incredibly friendly, fast, professional, patient, helpful, and sweet. Several reviews highlight exemplary service and commend the team's composure. Conversely, other reviewers find the staff not very nice, unhelpful, or unwelcoming, with comments that they seem to hate their jobs, leaving customers feeling tolerated rather than served. The overall customer experience at Plato's Closet depends heavily on these factors, leading to strongly positive or negative recommendations.
Staff is great. But went in to sell clothes and they didn’t take any because it wasn’t “in style”, meanwhile they have stained clothes and clothes that look like haven’t been washed. Pretty crappy selection to shop from! I used to shop a lot here but unfortunately I just can’t come back.
October 2024
The girls here are just the worst. They all have major attitude and poor customer service skills. Look at the rating it speaks for itself.
October 2024
Always leave this location in a horrible mood. Staff is consistently disrespectful and obnoxious, management seems to encourage employees to loudly mock customers’ drops (I know my clothes aren’t that cute… that’s why I’m getting rid of them… but the crap they sell isn’t cute either lol).
