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January 2024 by Lida M.
My car need an immediate battery change since I had to call the insurance twice per jump start that day! the stuff at this O'Reilly l9cation where so helpful and kind and immediately helped. Heaven were amazing! He hped to change the battery very fast in a freezing cold weather! Well done!
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January 2024 by Davey
Abraham was extremely helpful with helping me understand parts of my engine and finding correct parts. Top shelf service.
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January 2024 by Neil Sandberg
Very good service .
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December 2023 by Colin Crow
I don't often leave reviews, but this store deserves real recognition. I've been shopping at this O'Reilly for 7 years, because it's always been great. I drive past two competing parts stores that are closer to my house to go here specifically, because of the knowledge, expertise, and exceptional level of service at store 2725. Yesterday, my preference towards O'Reilly and this location specifically was completely confirmed when I had an unexpected need for brake parts. I walked in the store fully expecting to spend $240 on parts, but they were able to track down my previous purchases and warranties--which I didn't even realize were there--and I left the store with brand new parts having spent zero. Evan went out of his way (without me asking!) to look up my previous purchases and located the warranty. I thought that the way my parts failed would preclude them from warranty coverage, so he asked his manager, Stephanie, and she didn't hesitate to approve it. At every other company when I've tried to get a warranty replacement for something I've had to push and justify against an unwilling employee. But here, Stephanie and Evan went far above and beyond to seriously help me even when I didn't ask for it - all the while with smiles on their faces, making me feel like I was their best friend. I can't express how grateful I am for them and their eagerness to go the extra mile for their customers. As I said before, I'm a long-time O'Reilly customer, but this experience has cemented me for life.
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November 2023 by Robert Acker
Fast and friendly service. All the guys were knowledgeable and helpful. Shout out to Mr Evan Acker for helping me today!
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October 2023 by S H
Yesterday at noon they helped me replace my oil cap, even went to Loveland to get for me. This kind of service is rare these days. That meant a lot to me so please thank them. My car is now drivable again.
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September 2023 by Dylan Woods
Excellent customer service. Looked up in their system to see if they had the parts I needed in stock, and they did. O'Reilly always comes through. They have just what I need when I need it.
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September 2023 by Abbey Hadachek
Decent place to go for your basic auto parts and supplies. Mostly friendly employees!
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September 2023 by Bryce Marlow
Patient staff because I thought he forgot to give me a quarter back and he was so nice and gave me another quarter.
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September 2023 by Stephen Castle
Kind and knowledgeable workers. Abraham was informative and made my experience easy.
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August 2023 by Heather J.
Absolutely amazing service. Have been there to replace batteries, they're always happy to install them, regardless of the weather. Just recently needed a new alternator. Stephanie at the store found me a mechanic that purchased it, brought it to my house and installed it. Couldn't be a better customer service group than this crew!
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March 2023 by Giovanni Gieco
I had bought a new batt in Montrose.. less then a year ago.. it started acting up not long after that. With the recent cold snaps the battery seemed to have gone bad. Took it here to test it for warranty replacement. Ty pulled up purchase, tested battery, determined it was a bad batt and replaced it in less then 20 minutes. Solid dude
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March 2023 by Jake Chase
Employees goofing around behind the counter, painting refrigerators, and talking to girls rather than helping customers. So the wrong parts, and had to pay shipping and handling on parts that should be on the counter. So the wrong starter and after installing, had to remove it to return it.
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February 2023 by Giovanni Longo
The staff is very responsive and cares about the customers needs. You can tell it’s a family in there and they don’t mind you joining !
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January 2023 by Sonja Pancoast
Great customer service! Asst. Manager Chris found the right headlights for my car and even installed them! Very quick and helpful.
