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November 2023 by Tomoko Kozakewich
Mr.Auto is a great dealer and beyond.They are honest, trustful with a big warm heart.We purchased Honda and in one week, we had an accident.It was a difficult to save but it is on its way to be fixed with Mr.Auto's help.We deeply appreciate their business.We highly recommend Mr.Auto.
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October 2023 by David Burton
These guys are very honest! Did some work for them and got a car. They made sure it was in good shape before I took it from the lot. They give an honest opinion and lead you to the rite car. I'm sure we will be handling more dealing in the future for sure.
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July 2023 by Nancy Owen
These guys care!I bought both of my children's cars at Mr Auto. They have always been there when we needed them. Always been fair , and honest. THANK YOU MR AUTO !!!!! We will be back ? .
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July 2023 by Edie Messick
They were AWESOME. Great to work with. Really good choices and prices.
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June 2023 by Brian Peregrina
Buyer Beware 101: It's a long read but the proof is in the pudding.First, know that this is my 3rd 7th generation Honda Accord V6 6-speed. I love these cars, know them in & out, and obviously can't say a bad thing about them. However, my experience with the Mr. Auto team requires special attention in letting others know what to look out for in hopes no one else gets treated as I did. I worked with their online sales associated - Dawn - daily in questioning the condition of the vehicle and requesting additional photos inside and out so I could be confident in shipping the vehicle 'sight' unseen as I was an out of state buyer. She said that their mechanic checked everything out and that it was in perfect working order. She mentioned some paint issues and sent me 3 photos showing faded paint on the door, roof and hood.Upon receipt I noticed a 16" scrape on the passenger side corner of the rear bumper cover. I sent photos right away asking if this was on the car prior to shipment. Mr. Auto was non-responsive and Dawn was unable to confirm/deny the damage. I had also contacted the freight company requesting pictures of the vehicle. To which point they were able to confirm the damage was existing at the time of pick up. 2 of the photos attached show the listing photos that Mr. Auto used - both very conveniently cutting out/obscuring the exact location of the damage. I also advised them of a very rough start/idle and the nerve-racking concern that the car had died twice while driving in the first 50 miles of ownership.In my attempts to inform and resolve the issue of this blatant omission and misrepresentation with Mr. Auto, my sales associate became entirely unresponsive and my concerns were belittled by the owner - to the point of saying it was my fault I had bought the vehicle in the first place. I told them I was taking the car to my local Honda dealer (on day 5 of ownership) to get a current bill of health and provide a 200pt inspection. Honda was able to identify dirty fluids (transmission, brake, coolant), a failing starter, faulty alternator, and while healthy - a 7 year old battery. I had the fluid flush done and drove the vehicle home. Unfortunately it died on the highway and had to be towed home where it will be receiving a new alternator, starter and battery.Yes, the car has 198,000 miles and is 19 years old - but the fact remains that I was intentionally - or at the very least conveniently - lied to. Buyer beware indeed. But ultimately there needs to be some accountability for honesty and integrity in the world. There is no good reason for that not to exist and anyone who still hangs their hat on that old adage does not deserve niceties said of them or how they run their business.That aside, the 7th generation Honda Accord (years 2003 - 2007) was Honda's last generation producing a 'mid-size' Accord and the first generation to receive a 200hp+ J-series V6 - and has proven to be a bargain [borderline performance] coupe with bullet proof Honda reliability. I look forward to owning and taking care of this car for another 200,000 miles.Thanks for coming to my Ted Talk.June 2023 Update: I've driven the car roughly 200 miles in now nearly 2 months of ownership. It's spent most it's life in the shop. It has required a valve lash adjustment and is now in for a full fuel injection cleaning. Selling party definitely made a solid profit by not properly readying this car for sale under the stated condition it was sold to me under. Point of no return now - in it for the long haul to bring this Honda back to life.
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June 2023 by Shawn Shenton
Great family run business. Son needed a car and looked all over the south Denver metro. Widened my area and found Mr Auto. Good selection of cars and great prices. Bought 2005 Honda Civic with 119k miles for 6200. Car was in near perfect condition with just a few hail spots.Buying process was easy. Drove home that day and have not had any problems with the car. Was well worth the 70+ mile drive to buy the car. Daughter needs a car later this year and the first place I am going is Mr Auto.
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May 2023 by TJ
The team here is fantastic! I have purchased 3 vehicles from Mr Auto and will continue to do business with them in the future. They have a wide variety of cars in various conditions and mileage to choose from so any budget is welcome.Thanks again Mr Auto!
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May 2023 by Ian BeAney
A couple months back I bought a Honda Accord from these guys and I've been happy with it. The experience buying from this place was super smooth and a lot better than buying from some of these other used places I've been to in town. They did all the repairs my third party mechanic suggested for free and made sure I got a spare in the trunk. Definitely would recommend this place to anyone looking at used cars.
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April 2023 by Amelia Williams
We have now purchased three vehicles from the team at Mr Auto and each time has been a pleasure. We have been given great service and support throughout the process from consideration to test driving to looking through the Car Fax and asking detailed questions about vehicle history. The team is knowledgeable and has given us a great deal more than once.
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April 2023 by Tyler Williams
The team here is fantastic! I have purchased 3 vehicles from Mr Auto and will continue to do business with them in the future. They have a wide variety of cars in various conditions and mileage to choose from so any budget is welcome.Thanks again Mr Auto!
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April 2023 by Jeff Anderson
We came here looking for a minivan for our growing family. We found one for a decent price. A week after we drove it home the alternator went out and we found out we had a cracked axel. Mr. Auto towed it all the way back to their shop from our house and fixed it for free. 10/10 would recommend.
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March 2023 by Mathieu Viala
Amazing experience here with superior customer service. Staff was very helpful throughout the car selecting process, and was willing to make accommodations to allow for the payment to be split across two days following bank issues.
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December 2022 by Cheryl Snyder
I loved working with Dawn at Mr. Auto in Fort Collins. She was very helpful and friendly with no hype or sales pressure. She helped me to find the perfect car but I was concerned about my financing. Dawn said that she knew an awesome finance company and she encouraged me to go talk to them about getting a loan for the car. I didn't think that I had a very good chance but Lendmark got me approved! I was so excited to tell Dawn the good news! She was super happy for me and she had everything ready when I went to pick up the car. Only a few minutes of signing papers and I was driving off in my new car! Best buying experience ever! Thanks Mr Auto!!
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November 2022 by Yolanda Acevedo
Honestly we had the best experience here. Everyone was very straight forward and so kind. We were able to have conversations with the owner where he assured us if anything were to happen, he would make sure to help with the issue, big or small. Our review is pretty much like the others, where they went above and beyond to make sure we were happy with our new car. The cars state “as is”, but they definitely did more to an as is vehicle then any other used dealer I’ve ever been to. We felt comfortable asking questions and getting straight forward answers, and really left knowing we bought a great car from great people, who care that you aren’t in a lemon. Best experience from a used car lot that I have ever had. Highly recommend!
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October 2022 by Trinity Hoelting
I highly recommend them! My experience was great for buying a car for the first time. I had been searching for a couple of months an was struggling to find anything that was right for me. I spoke to dawn and told her my situation and she helped me find the right car. She made the process super easy and was great to work with I would definitely go back to her again, I only wish I would have found them sooner.
