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January 2024 by Daniel Williams
Jimmy Dean thick cut Applewood smoked bacon is in stock! Yes!
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January 2024 by Kathryn Bass
I could have stayed and shopped more and bought more groceries but it was sooooo cold in the store that I was frozen. It would have been warmer to shop out in the parking lot. Even the checkout lady said she has to wear two pairs of pants to stay warm. Ridiculous! Turn on the heat!
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January 2024 by Kyle O
Sooper Kings is always great! The Cedarwood store staff is always nice
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January 2024 by Ellen Johnson
The employees do anything not to catch your eyes if you need help or something from the Deli. The pharmacy is always behind even if you confirmed your meds are there.
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January 2024 by Curt Reynolds
It never gets better.The store is a mess, the parking lot is a mess, and the self-checkouts (there's usually one human checker, so I've given up) routinely announce "help is on the way," when a human shows up, counts your items and tells you you're doing it wrong.The store features a really good produce section and a good meat department, but it's really unpleasant to shop there. It's full even with the poor treatment of customers, so there's no incentive for Kroger to fix anything.
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January 2024 by Skyla Walker
Food prices are higher than ever, and this store flaunts the fact they're price gouging all of us by remodeling their entire store. I've cut Kroger out of my budget for good. They've made billions in profit this year, but won't get another dime from me. For a ten minute longer commute I can find cheaper prices (and the exact same quality) elsewhere.
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December 2023 by David Quigley
Darn, darn! This is our local store but it is such a mess now that we go to the north store. During the remodel, the isles are too narrow, the pharmacy area too cramped, too many end caps, too long lines for self check, and too many parking places taken up by construction storage. It’s a friggin mess!
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November 2023 by Jose Mercado
Do not order online. Do not accept excuses about staffing issues. Staffing issues are a bi-product of management issues. This store is systematically broken. I placed an online order revolving around making a fresh soup. The order was placed at 3pm for a 6pm pick up. King Soopers sent a notification at 5:45pm to delay my pick up time to 7pm. They waited until the last 15 mins to tell me my order was delayed. I already had my car on and ready. On top of that when I unpacked my order the celery bag was covered in mud and the cilantro was bagged with raw chicken. I immediately drove back (still with empty stomachs in the house) for a refund on the essential ingredients. The staff at customer service didn’t seem too surprised with the quality of the order. They offered me refunds for the items which I accepted. On the way back with my swapped and refunded items. They had in stock items that were substituted in my order. Waterloo orange vanilla was right there two cases and in stock. They substituted simple truth orange vanilla on my pick up order for reasons that are not clear. I really don’t know what they did right. Customer Service put the blame on an associate when this a training and management issue. Do better Kroger/King Soopers. Reminder do not do online ordering with this store.
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November 2023 by Jared
Insane how long the lines are. Every hour they’re open this is a problem. Easy fix management does nothing about. Open all the registers or enforce a 15 item or less policy at self checkout. Never seen anything like it. Incredibly stupid, takes 20 minutes to check out with two things.
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November 2023 by Lo Lo
They must be so scared of losing a single dollar because on Saturday at prime shopping hours, they still don't have all their self checkout isles open and lines to check out are insane. I went in to buy 3 things and I left ages later; sweating, stressed, and hating humanity. I can't imagine actually trying to get groceries for the week.
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November 2023 by Erin G.
Great customer service when I shop in person. It's usually pretty busy, they should build another one nearby.
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September 2023 by Mary J. Morgan
From zero to hero - how this location went from 1 star to 5 stars over two years. When I first moved to Ft. Collins, I had a terrible experience here with a chicken salad sandwich with no chicken. It was the worst shopping experience I've ever had. But recently, I had the best experience, with a very friendly cashier, JJ. They were very kind and made a late-night dinner run into a memorable interaction.
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September 2023 by Steph Bolin
Highly recommend this King Soopers especially for pickup / click list! They always bring my orders out quickly and are so kind and warm! They make every effort to find good substitutions for out of stock items and confirm any changes at pickup. They’ve also had my order ready early a few times and called me to offer an earlier pickup time.Just a delightful team!
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September 2023 by Janet Freeman
I used to love this store I was a bell Ringer one Christmas and everyone was so nice.. fast forward, I applied for a job here I was accepted I was just waiting for an opening and all of a sudden the HR guy was gone didn't leave any word about me.. The store manager said i'd have to start from scratch so I think I'm gonna go out by their store and panhandle outside the store... I called the head office on Tejon to see if they would help me and they said someone would call me it's been 3 days... I'm 76 and the store is very close to me.. I'm very capable of bagging and bringing in carts possibly cashering, but I guess they will never know the kind of worker I would have been... So devastated and disappointed... And yes I can confirm they have lines halfway down the aisle's and not enough help.. The cashier was bagging the other day.. I told them I would come in when someone else didn't I told them I would work any hours... What's going on... I really need a job can anybody help me...
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September 2023 by Mong Thi Ngoc
On Labor Day (09/04) at 6:18 pm, due to my haste, I accidentally dropped a box of eggs. A store employee who was arranging yogurt boxes nearby generously assisted me in cleaning up with a warm smile and constantly reassured me when I felt anxious. He even declined my offer to purchase the broken eggs, despite my attempt to place them in my shopping basket. I genuinely appreciate the kindness of King Soopers employees, and of course, you will always have my support.